Sun Nepal Life Relocates Three Branches in Narayani Area

Sun Nepal Life Branch

7th December 2025, Kathmandu

Sun Nepal Life Branch Relocation is now complete in the Narayani region. This strategic move by Sun Nepal Life Insurance Company Limited aims to significantly improve both service accessibility and the overall Customer Experience.

Sun Nepal Life Branch Relocation

The relocation affects three key offices: Tandi Branch, Bharatpur Branch, and Chanoli Branch. This initiative is part of a broader plan to strengthen its presence and refine Insurance Service Expansion across Nepal, especially in the Nepal Life Narayani area.

Strategic Move for Enhanced Accessibility

Sun Nepal Life Insurance Company officially announced the shifting of its three branch offices under the Narayani Area. These are:

• Tandi Branch: Moved to a new location in Ratnanagar Tandi–2.

• Bharatpur Branch: Relocated to a modern facility at Bharatpur–3, Shahid Chowk, Narayanghat.

• Chanoli Branch: Shifted to a new setup in Bharatpur–18.

This decision reflects the company’s commitment. It focuses on expanding its service reach. Furthermore, it aims to solidify the client experience. The company confirms that the newly established, modern offices are now formally operational.

Commitment to Quality and Efficiency

The core objective behind these moves is clear. Sun Nepal Life wants to provide existing and new policyholders with faster, easier, and higher-quality services. The new locations boast modern infrastructure. This directly translates into a better service environment for every customer.

The insurance industry constantly evolves. Structured improvements are necessary to deliver effective services. The CEO mentioned that this initiative is a crucial step towards a more customer-friendly orientation. It is a vital investment in their service delivery framework.

Unveiling the New Premises

The inauguration ceremony for the relocated offices saw key figures in attendance. CEO Raj Kumar Aryal headed the event. Also present were Chief Marketing Officer Ganesh Chaulagain and Province Head Ishwar Bikal Sapkota. Branch managers and other company employees also attended. Their presence underscored the significance of the event.

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In his address, CEO Aryal stressed the necessity of structural reinforcement. This is crucial for effectively channeling services to clients. He positioned the branch relocation as a significant, customer-centric effort. The goal is to make all operations smoother and more efficient.

Structural Improvements for Customer Satisfaction

Chief Marketing Officer Ganesh Chaulagain elaborated on the expected benefits. He expressed confidence that structural improvements will boost customer satisfaction. The newly located branches feature several key upgrades:

• Faster Service Delivery: Streamlined processes ensure quick service.

• Accessible Counters: User-friendly service points are now standard.

• Digital Documentation: An enhanced digital record system is in place.

• Easy Customer Guidance: Better assistance and navigation for policyholders.

These enhancements are designed to simplify every transaction. Ultimately, they improve the overall Customer Experience. This focus on structural quality demonstrates a dedication to client-centric operations.

Continuing the Service Expansion Trend

Sun Nepal Life Insurance prioritizes institutional service quality, transparency, and customer welfare. The company continuously expands its stakeholder-friendly service programs nationwide. This includes the recent Sun Nepal Life Branch Relocation efforts.

Currently, Sun Nepal Life serves clients through a vast network. It operates 148 branch and sub-branch offices across the nation. They provide comprehensive life insurance services.

This latest Narayani region move reinforces their dedication to national Insurance Service Expansion. This ensures quality insurance services are accessible in key regional hubs like Nepal Life Narayani.

For more: Sun Nepal Life Branch