Nabil Bank Branch Adjustment Notice for Kathmandu

22nd January 2026, Kathmandu

Nabil Bank Limited has published an official notice regarding the adjustment and consolidation of specific branch offices located within Kathmandu Metropolitan City. This operational change is scheduled to come into effect from Baisakh 7, 2083 (April 20, 2026). The bank has implemented this plan to streamline its branch network and improve operational efficiency while ensuring that all banking services remain uninterrupted for its valued customers.

Nabil Bank Branch Adjustment

According to the notice, several branch offices situated in close proximity within the Kathmandu Valley will be merged to reduce resource duplication. Customers of the branches being adjusted will be able to receive full banking services from the designated continuing branch without any disruption to their daily financial activities. The bank has issued this formal notice to inform all stakeholders, including individual account holders and corporate clients, about these upcoming changes.

Key Locations and Consolidation Details

The primary focus of this adjustment is the Baneshwor area, where Nabil Bank has a high concentration of physical touchpoints. As per the strategic plan, the New Baneshwor Branch, located in Kathmandu Metropolitan City Ward No. 10, will continue its operations as the primary service hub.

Two nearby branches will be integrated into the New Baneshwor location:

Bijuli Bazar Branch: Located in Kathmandu-10, near the bridge, this branch is situated approximately 850 meters from the New Baneshwor hub.

Shankhamul Branch: Also located in Ward No. 10, this office is roughly 750 meters away from the primary branch.

Due to the very short distance between these three locations, Nabil Bank has decided to consolidate their services into a single, larger facility at New Baneshwor. This decision aligns with recent regulatory flexibilities provided by Nepal Rastra Bank, which allow banks and financial institutions to merge branches located within a one-kilometer radius in metropolitan areas without seeking individual prior approvals, provided the service quality is maintained.

Continuity of Banking Services

Nabil Bank has confirmed that the transition will be seamless. All existing banking facilities will be fully available at the New Baneshwor Branch for customers who previously utilized the Bijuli Bazar and Shankhamul locations.

The range of continuing services includes:

Deposit and Withdrawal Services: Standard over-the-counter transactions and check clearing.

Loan and Credit Facilities: Management of existing home, auto, and business loans.

Remittance and International Payments: Access to global money transfer services.

Digital Banking Support: Assistance with the nBank mobile app and internet banking.

Locker Facilities: Migration and management of secure storage for valuables.

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The bank has explicitly assured customers that there will be no changes to account numbers, IBANs, or existing banking terms. Account holders are not required to take any action, as all records, standing instructions, and electronic mandates will be automatically transferred to the continuing branch.

Strategic Goals of the Branch Adjustment

The Nabil Bank branch adjustment initiative is part of a broader corporate strategy to optimize the physical footprint of the bank in an increasingly digital world. As of early 2026, Nabil Bank operates over 268 branches and 321 ATMs across Nepal. However, with the rise of the “nBank” neobanking platform, the bank is shifting its physical branch focus from simple transactions to high-value advisory services.

By consolidating branches in high-density urban areas like Kathmandu, Nabil Bank aims to achieve:

Operational Efficiency: Reducing the overhead costs of rent, electricity, and maintenance for multiple nearby buildings.

Improved Resource Allocation: Moving staff from smaller, redundant branches to the primary hub to reduce customer waiting times.

Investment in Experience: Redirecting saved operational costs into better branch interiors, advanced self-service kiosks, and improved digital infrastructure.

This trend is part of a wider movement in the Nepali banking sector toward consolidation. Following the merger of several “A” class commercial banks in recent years, many institutions are now finding themselves with overlapping branch networks in metropolitan cities, leading to a nationwide wave of branch rationalization.

Contact Information and Support

The branch adjustment notice was issued by the Administration Department of Nabil Bank Limited, which is headquartered at its iconic Nabil Center at Ghantaghar (Beena Marg), Kathmandu. For customers who have specific questions regarding their safety deposit lockers or specialized corporate accounts, the bank has provided several support channels.

Customers seeking further clarification or personalized assistance can reach the bank via:

Official Phone Number: 01-5971871

Email Support: [email protected]

Website: Through the “Notices” and “Branch Locator” sections of the official Nabil Bank portal.

Conclusion

Overall, the Nabil Bank branch adjustment notice is a proactive step toward building a more modern and efficient banking network in the capital. While the physical address of the Bijuli Bazar and Shankhamul branches will change, the commitment to providing world-class financial services remains constant. By centralizing operations at the New Baneshwor hub, the bank is better positioned to serve its customers with a more focused and well-resourced team.

For More: Nabil Bank Branch Adjustment