National Life Agent Training Program Held in Pokhara
1st February 2026, Kathmandu
National Life Insurance Company Limited has successfully concluded a comprehensive one day agent training and motivation program in the picturesque city of Pokhara. Held at the Hotel Majestic Lake Front, the event brought together 185 dedicated insurance agents from various regions to enhance their professional capabilities and align their personal career goals with the company’s long term strategic vision.
National Life Agent Training
This initiative, part of the National Life Agent Training roadmap for the 2082 2083 fiscal year, underscores the company’s unwavering commitment to building a highly skilled and ethically grounded agency force in Nepal.
Professional Facilitation and Global Standards
The training session was led by Kazim Raja, a highly respected trainer in the international insurance landscape known for his ability to inspire agents toward peak performance. The primary focus of the session was to provide agents with the tools and mindset required to reach prestigious global benchmarks such as the Million Dollar Round Table (MDRT), Court of the Table (COT), and Top of the Table (TOT).
Advanced Sales Techniques: Participants were introduced to modern psychological triggers in sales and how to effectively communicate the value of life insurance to diverse client segments.
Digital Branding: In an era where digital presence is paramount, the training covered how agents can leverage social media and digital tools to build trust and professional authority.
Ethical Selling: A significant portion of the session was dedicated to the importance of transparency and ethical conduct in maintaining long term client relationships and the overall reputation of the insurance sector.
Strategic Selection and Regional Representation
The agents who participated in this specific Pokhara session were selected based on their outstanding performance under the company’s Monthly Plan Manthan 2082. This internal performance tracking system ensures that training opportunities are awarded to those who have demonstrated consistent business growth and high levels of client engagement.
The 185 participants represented a broad geographic spectrum, ensuring that the insights gained from the training would be disseminated across multiple markets. The group included representatives from all branch offices in Gandaki Province, as well as selected top performers from Lumbini Province and Bagmati Province. This regional diversity fostered a rich environment for networking and the exchange of successful market specific strategies among the agents.
The Manthan 2082 Vision and Leadership
The Monthly Plan Manthan, themed under the slogan Motivation, Progress, and Professional Excellence, is a cornerstone of National Life Insurance’s agent development strategy. Deputy Chief Executive Officer Smriti Raj Kandel, during her address to the participants, emphasized that the company views its agents not just as sales representatives but as vital ambassadors of financial security.
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According to the leadership, the goal is to conduct similar high level training programs for over 700 selected agents across the country during the current fiscal year. By decentralizing these programs and hosting them in major hubs like Pokhara, the company ensures that top tier professional development is accessible to its workforce regardless of their primary branch location.
Recognition of Excellence and Motivation
A key highlight of the National Life Agent Training event was the formal recognition of top performing agents. Those who secured the first, second, and third positions in business volume at their respective branches were honored with tokens of appreciation and certificates of excellence. This public acknowledgment serves several purposes:
Boosting Morale: Recognizing hard work in front of peers significantly increases the confidence and motivation of the individual agents.
Setting Benchmarks: It provides a clear standard for other agents to aspire to, fostering a healthy and competitive business environment.
Retention: Agents who feel valued by their corporate leadership are more likely to stay committed to the brand for the long term.
Operational Support and Agency Growth
The Agency Department Head, Sushil Pratap Rana, and Policy Servicing Department Head, Sushmita Rana, were also instrumental in the program’s success. Their involvement ensured that the training was not just about sales but also about understanding the administrative and service side of the insurance business. Agents were briefed on the latest updates in policy servicing and claim processing, which are essential for providing a seamless experience to the end customer.
By equipping agents with both sales expertise and a deep understanding of the company’s internal processes, National Life Insurance aims to reduce the gap between policy issuance and customer satisfaction. This holistic approach to National Life Agent Training is expected to yield significant results in the company’s Q3 and Q4 financial performance for the 2082 2083 period.
Future Outlook and Commitment to the Sector
The success of the Pokhara training program signals a proactive phase for National Life Insurance Company Limited. As the insurance market in Nepal becomes increasingly competitive with the entry of newer players and evolving regulations from the Nepal Insurance Authority, National Life is doubling down on its greatest asset: its human capital.
Agents left the session with a renewed sense of purpose and a clear set of actionable strategies to apply in their local markets. Many expressed that the focus on international targets like MDRT has expanded their horizons, shifting their perspective from local sales to global professional standards.
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