Everest Bank Branchless Banking Counters Closed In Nepal
12th March 2026, Kathmandu
Everest Bank Limited has officially announced the discontinuation of 30 branchless banking service counters across multiple districts in Nepal.
Everest Bank Branchless Banking
This decision, aimed at streamlining the bank’s operational efficiency, affects locations spanning across provinces including Kailali, Bara, Saptari, and beyond. The bank has released a formal notice requesting all clients previously served by these specific outlets to transition their financial activities to the nearest operational branches or alternative branchless banking centers to ensure continued access to services.
Rationale Behind the Network Adjustment
Branchless banking counters have long served as a critical bridge for financial inclusion, allowing local agents to facilitate basic banking tasks like cash deposits, withdrawals, and remittances in underserved regions. However, Everest Bank has indicated that this move is part of a broader strategy to restructure its service network. The primary goals of this adjustment include:
Operational Efficiency: Consolidating resources to focus on high-traffic areas and digital service delivery.
Risk Management: Enhancing security protocols by centering transactions within official branch locations or verified digital platforms.
Technological Transition: Encouraging customers to adopt mobile and internet banking services, which provide more secure and instant access to funds compared to traditional agent-based counters.
Affected Locations and Districts
The 30 affected service points were distributed across a wide range of districts. Notable closures include:
Gauriganga Municipality, Kailali (Acharya Trade and Suppliers)
Jeetpur Simara, Bara (Fashion Trade Link)
Saptakoshi, Saptari (Bhurkawa Money Transfer)
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Chainpur, Sankhuwasabha (Chainpur Infotech)
Tulsipur, Dang (Everest Money Transfer)
Kohalpur, Banke (Lafa Money Transfer)
The bank has emphasized that these closures are final, and the aforementioned representatives are no longer authorized to conduct financial transactions on behalf of the bank.
Alternative Banking Solutions for Impacted Customers
Everest Bank Limited has assured stakeholders that the closure of these specific counters does not impact the broader operational capacity of the bank. Customers who relied on these centers are advised to:
Identify the Nearest Branch: Use the official Everest Bank website or mobile app to locate the nearest full-service branch or an active branchless banking representative.
Adopt Digital Banking: The bank is strongly promoting its mobile banking and internet banking applications as a more reliable and secure alternative to agent-based services. These apps enable users to perform transfers, pay utilities, and monitor accounts from anywhere.
Consult with Customer Support: For assistance in finding the closest alternative service point, customers should contact the bank’s central customer care division directly.
Future of Branchless Banking in Nepal
While branchless banking remains a key component of Nepal’s financial inclusion strategy, the market is undergoing a clear transformation. As digital connectivity improves, traditional agent-based models are increasingly being supplemented—or replaced—by direct mobile financial services. This shift allows for more secure transaction environments and reduces the operational risks inherent in physical cash handling at remote locations.
Everest Bank continues to maintain a robust nationwide presence and remains committed to serving the financial needs of all its clients. While the reduction in agent-based counters represents a change in service delivery, the bank maintains that this step will ultimately lead to a more sustainable and secure banking experience for its customer base in the long run.
For More: Everest Bank Branchless Banking
