Citizens Bank Honors Long-Term Loyalty: 62 Employees Receive “Long Service Awards” on Employee Day

16th March 2026, Kathmandu

As Citizens Bank International Limited approaches two decades of excellence in the Nepalese banking sector, the institution recently celebrated its annual Employee Day (Chaitra 1).

Citizens Bank Honors Long-Term Loyalty

The event served as a prestigious platform to honor the backbone of the bank, its long-standing employees, marking a significant milestone in its journey toward its 20th anniversary.

A Milestone of Dedication: 19 Years of Growth

From its humble beginnings on April 20, 2007 (Baisakh 7, 2064) with a small team of 43, Citizens Bank has evolved into a financial powerhouse. To celebrate this trajectory, the bank held a special “Long Service Award” ceremony at its central office in Narayanhiti Path, Kathmandu.

Chief Executive Officer Mr. Ganesh Raj Pokhrel personally awarded medals and certificates to 62 dedicated professionals:

10-Year Service Milestones: 48 employees honored.

15-Year Service Milestones: 14 employees honored.

CEO Pokhrel emphasized that the bank’s current workforce of 1,764 employees is the primary driver behind its success. He encouraged the team to remain committed and diligent as the bank scales to new heights.

Setting Benchmarks: Why Citizens Bank Leads in 2026

Beyond human capital, Citizens Bank is consistently making headlines for its digital innovation and international recognition.

Advertisement

Global Recognition: The bank is a proud recipient of the “Bank of the Year” award for both 2024 and 2025, a testament to its operational excellence and global standards.

Digital Firsts: In a landmark move, it introduced Nepal’s first virtual credit card—the “Citizens Fonepay Credit Card.”

Youth & Freelancer Focus: With the launch of the “Citizens Gen-Z Savings Account” and the specialized “Freelancer Savings Account,” the bank is tailoring financial products for the modern economy.

Seamless Mobile Banking: It became the first bank in Nepal to offer Share Application (IPO) and CRN number services directly through a mobile app, alongside innovative Cross-Bank Teller QR scanning.

Nationwide Presence and Customer Impact

With nearly 2 million customers, Citizens Bank has established one of the most reliable banking networks in Nepal, spanning 61 districts.

The Road to the 20th Anniversary

The “Long Service Award” ceremony is part of a month-long celebration leading up to the bank’s 20th Anniversary on April 20 (Baisakh 7).

By investing in its people and pioneering digital solutions, Citizens Bank continues to redefine the banking experience for Nepalese citizens at home and abroad.

For more: Citizens Bank Honors Long-Term Loyalty