Global IME Bank Invites Sealed Bids for IT Hardware AMC Tender 2082/83

26th March 2026, Kathmandu

The Global IME Bank Tender ecosystem has recently announced a high-priority procurement opportunity for the information technology sector in Nepal.

Global IME Bank

Global IME Bank Limited, currently the largest commercial bank in Nepal by several financial metrics, has officially invited sealed bids for the Supply of IT Hardware Annual Maintenance Contract (AMC). This tender is a critical component of the bank’s operational strategy for 2082/83, aimed at maintaining its massive infrastructure, which spans all 77 districts. For IT service providers and specialized hardware vendors, this tender represents a premier opportunity to partner with a systemic financial leader and secure a long-term service contract.

Overview of the Tender Notice

The Global IME Bank Tender for IT Hardware AMC is a formal solicitation designed to identify a technically proficient and financially sound partner. As the bank continues to lead in digital transformation, the reliability of its physical hardware—ranging from high-end servers in its primary data center to the workstations in remote branches—is paramount.

The bank has issued this invitation to all “eligible bidders,” a term that encompasses registered firms with a proven track record in enterprise-level IT support. The tender follows a “Sealed Bid” protocol, ensuring a transparent and competitive environment where both technical merit and cost-effectiveness are evaluated by the bank’s procurement committee.

Scope of Work and Technical Requirements

The scope of the Global IME Bank Tender is comprehensive, reflecting the complexity of a modern banking environment. The selected AMC provider will be responsible for the lifecycle health of various hardware components across the bank’s network.

Core Service Areas Include:

Preventive Maintenance: Scheduled quarterly or bi-annual health checks for servers, UPS systems, and networking hardware to prevent mid-operation failures.

Corrective Maintenance: On-call troubleshooting and repair services with strict Service Level Agreements (SLAs) regarding response and resolution times.

Component Replacement: Sourcing and installing genuine spare parts for desktops, laptops, printers, and scanners used across 350+ branches.

Infrastructure Optimization: Ensuring that the physical environment of server rooms meets temperature and safety standards to prolong hardware life.

By securing this AMC, the bank aims to minimize “Downtime,” ensuring that customer-facing services like teller operations and ATM connectivity remain 100% operational.

Eligibility Criteria for Bidders

To participate in the Global IME Bank Tender, interested firms must demonstrate a high level of institutional maturity. The bank typically mandates several prerequisite conditions to filter for quality:

Legal Registration: Valid firm registration, VAT/PAN certificates, and up-to-date tax clearance for the fiscal year 2081/82.

Technical Manpower: A documented team of certified hardware engineers and network specialists capable of providing nationwide support.

Experience: At least 3 to 5 years of experience providing IT AMC services to “A” class commercial banks or large-scale corporate entities in Nepal.

Authorized Partnerships: Preference is often given to bidders who are authorized service providers for major global brands like Dell, HP, Cisco, or Lenovo.

Submission Guidelines and Deadlines

The Global IME Bank Tender follows a strict submission timeline. Bidders must ensure that their proposals are submitted to the “General Administration Department” at the bank’s corporate office in Kamaladi, Kathmandu.

Sealed Envelopes: Proposals must be submitted in two separate sealed envelopes—one for the Technical Bid and one for the Financial Bid.

Bid Security: Bidders are generally required to submit a bid bond (earnest money) amounting to approximately 2.5% to 5% of the total bid value, either in the form of a cash deposit or a bank guarantee.

Deadline Compliance: Bids received after the specified “Closing Time” (usually 3:00 PM on the final day) are automatically disqualified, regardless of the reason for the delay.

Strategic Importance of IT Hardware AMC

For an institution like Global IME Bank, which handles millions of transactions daily, the Global IME Bank Tender for AMC is a risk-mitigation tool. Hardware failure in a banking environment can lead to significant financial loss and reputational damage.

Key Drivers for the AMC:

Security Compliance: Well-maintained hardware is the first line of defense against physical security breaches.

Operational Efficiency: Regular maintenance reduces the total cost of ownership (TCO) by extending the lifespan of expensive IT assets.

Regulatory Adherence: Nepal Rastra Bank’s IT guidelines require commercial banks to have robust maintenance and disaster recovery protocols in place.

Opportunities for Local IT Vendors

The Global IME Bank Tender serves as a major catalyst for the local IT industry. Winning an AMC contract with a bank of this stature allows vendors to:

Scale Operations: The requirement for nationwide support encourages vendors to expand their service centers outside of Kathmandu.

Build Credibility: Successfully managing a Global IME contract acts as a “gold standard” credential when bidding for other regional or international tenders.

Stable Revenue: AMC contracts provide a predictable, recurring revenue stream, allowing IT firms to invest in better tools and specialized training for their staff.

Conclusion

The Global IME Bank Tender for IT Hardware AMC is a vital call to action for the Nepalese IT service sector. It represents the bank’s commitment to maintaining a world-class infrastructure that supports its vision of “The Bank for All.” Eligible bidders who can demonstrate a fusion of technical excellence and geographical reach are encouraged to prepare their proposals with precision. By participating in this tender, vendors contribute to the stability of Nepal’s financial backbone while positioning themselves for significant corporate growth.

For More: Global IME Bank