Kamana Sewa Bikas Bank Limited Cancels Branchless Banking Representation Agreement
20th May 2026, Kathmandu
Kamana Sewa Bikas Bank Limited has officially confirmed the formal termination of its branchless banking agent service agreement with a prominent local retail enterprise operating in Lumbini Province. The national-level development banking institution moved forward with this structural decision to streamline its remote alternative service channels and enforce strict operational compliance across its third-party networks.
KSBBL Cancels Branchless Banking
According to the administrative updates circulated by the central executive secretariat of the bank, the cancelled firm has been completely stripped of its corporate authorization, legally removing the store from the active branchless banking agent registry.
Specifying the Effective Enforcement Date and Corporate Notification Origins
The public notification issued by the development bank clarifies that the cancellation of the commercial agency contract takes effect from 2083/02/04 on the traditional calendar. The formal announcement was approved and broadcasted directly from the centralized administration headquarters of Kamana Sewa Bikas Bank Limited, located in the Gyaneshwor commercial district of Kathmandu, Nepal. By establishing a hard calendar cutoff date, the bank has legally dissociated its corporate brand, financial platforms, and clearing structures from the business operations of the former local representative.
Identifying the Specific Terminated Branchless Banking Entity in Kapilvastu
To ensure complete clarity and protect rural saving clients from accidental misidentification, the development bank has published the detailed identity metrics of the de-authorized commercial dealer. The terminated agency contract was held by the business entity trading under the name of Shri Indra General Stores. This specific remote banking touchpoint had been handling localized micro-deposits, electronic card transactions, and cash collection routines from its primary retail facility situated in Patharkot, within the Buddhabhumi Municipality Ward Number 01 territory of the Kapilvastu district.
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Urgent Advisory Warning Account Holders Against External Transaction Channels
The central management of the financial group has issued a strict advisory to its entire customer base residing in Buddhabhumi Municipality and nearby rural territories. Saving account holders, local cooperative milk sellers, agricultural groups, and regular retail depositors are strongly urged to avoid handing over any physical cash, check leaves, or passbooks to the proprietors of the terminated firm. The bank management clarified that any financial transaction, investment deposit, or loan collection handled through this un-authorized store past the effective termination date will be processed entirely at the user own risk.
Defining the Corporate Indemnity Boundaries for Post Termination Transactions
Kamana Sewa Bikas Bank Limited has explicitly outlined its corporate legal protections regarding any financial disputes that might arise due to non-compliance with its warning notice. The institution will bear absolutely no legal liability, corporate responsibility, or accounting obligations for any missing funds, unverified deposits, or fraudulent receipts issued by Shri Indra General Stores past the formal contract cancellation date. This standard defensive measure emphasizes the need for rural banking clients to switch their transaction routines away from unmonitored commercial entities immediately.
Directing Affected Rural Consumers Toward Certified Banking Channels
To avoid service disruptions or extended traveling times for checking account balances, the bank advises rural consumers in Kapilvastu to transition their cash management needs to official channels. Account holders can complete their money transfers, utility bill clearances, and checking statements by visiting the parent brick-and-mortar branch networks or finding alternative active agents nearby. Furthermore, the bank encourages consumers to download and register their profiles on the secure KS iMobile smartphone banking application, allowing them to manage their cash balances safely from home.
Accessing Centralized Helpdesks and Corporate Customer Support Helplines
The development banking institution remains dedicated to protecting consumer rights and keeping its remote agency operations transparent across all rural municipalities. Clients who need to report unauthorized collection attempts, verify active local agent names, or resolve general account balance issues can contact the central customer care division during office hours. The bank can be reached by dialing its primary telephone connection at +977-01-5970030, using its national toll-free helpline at 16600-11-3000, or sending detailed electronic complaints directly to [email protected] for swift administrative processing.
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