NMB Bank Urges Customers to Claim Dormant Deposit Accounts Before Funds Are Transferred
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4th August 2026, Kathmandu
NMB Bank Limited has issued an official public notice requesting customers to claim deposits held in dormant accounts that have remained inactive for a decade or longer.
NMB Bank Dormant Deposit Accounts
The commercial bank has asked account holders, legal heirs, and authorized representatives to verify their account status and initiate necessary activation or withdrawal procedures.
The public call applies to all deposit accounts where no customer-initiated financial transactions have taken place for ten consecutive years or more, as well as accounts with pending legal claims.
Regulatory Framework Under Nepal Rastra Bank Directives
The public notification has been published in strict accordance with the regulatory provisions established by the central bank of Nepal.
Specifically, the notice follows the guidelines set forth under Unified Directive 2082, Directive Number 16, Clause 3(4), issued by the Bank and Financial Institutions Regulation Department of Nepal Rastra Bank.
Nepal Rastra Bank mandates that all licensed commercial banks and financial institutions publish structured updates regarding inactive deposit accounts to protect consumer interests and ensure financial transparency.
Transfer of Unclaimed Funds to Banking Development Fund
NMB Bank has emphasized the legal timeline governing long-term inactive accounts under prevailing Nepalese banking laws.
According to statutory regulations, if funds held in dormant accounts remain completely unclaimed for a total duration of twenty years, the bank is legally required to transfer those balances.
The accumulated unclaimed money will be transferred directly to the Banking Development Fund managed and maintained by Nepal Rastra Bank.
Once funds are transferred to the central bank fund after the twenty-year period, regular account operations and branch-level claims can no longer be processed through standard banking procedures.
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Verification Process and Customer Action Required
To assist customers in identifying inactive accounts, NMB Bank has published a complete digital list of all eligible dormant and unclaimed deposit accounts.
Account holders can access and review the full account roster on the official website of NMB Bank by navigating to the designated notice section.
The bank strongly encourages customers, family members, and legal successors to check the published records to confirm if their accounts or those of relatives are listed.
To reactivate an account or claim deposited funds, customers must visit their nearest NMB Bank branch with valid identification documents, including citizenship certificates, account details, and updated Know Your Customer documentation.
Importance of Account Maintenance and Digital Financial Hygiene
Financial sector experts highlight that maintaining active bank accounts and updating contact information regularly helps prevent accounts from slipping into dormant status.
Dormant account management protocols exist across the banking sector to safeguard customer deposits against unauthorized access, identity fraud, and operational misuse.
By taking proactive steps to claim dormant funds, bank customers can secure their savings, maintain financial continuity, and prevent asset transfers to central regulatory funds.
Summary of NMB Bank Dormant Account Claim Guidelines
- Entity Issuing Notice: NMB Bank Limited
- Target Account Category: Inactive accounts with no transactions for ten years or more
- Governing Regulation: Nepal Rastra Bank Unified Directive 2082, Directive 16, Clause 3(4)
- Ultimate Final Deadline Consequence: Automatic transfer to Banking Development Fund after twenty years of non-operation
- Verification Portal: Official website of NMB Bank under the notice section
- Required Customer Action: Visit nearest branch with official government identification and updated Know Your Customer forms
Future Operational Outlook for NMB Bank Account Holders
NMB Bank continues to reinforce its commitment to transparent customer service, regulatory compliance, and consumer protection across its operational network.
The bank advises all customers holding inactive or older bank accounts to complete the verification process promptly to retain full control over their financial assets.
For More: NMB Bank Dormant Deposit Accounts
