3rd April 2023, Kathmandu
IME Motors, Ashok Leyland’s authorized distributor for Nepal, a prominent business in the commercial vehicle industry, has launched its stylish, best-in-class showrooms and state-of-the-art service center at Pokhara.
This is yet another addition to IME Motors/Ashok Leyland’s long-standing practice of providing new and cutting-edge configurations for clients to expand their market share and improve their overall customer experience.
The new facility is located at Parsing, Pokhara-Baglung Highway. Ashok Leyland already has one of the best networks in the country in terms of reach and availability combined with quick and reliable After Sales Support. Ashok Leyland already has 18 outlets across the country and 4 more outlets will come in near future. The company has a total of 48 Existing and 20 upcoming Retail Parts Outlets all over Nepal.
The state-of-the-art showroom can provide the full range of commercial vehicles from the leading brand – Ashok Leyland. Customers can select from a variety of models, and compare specifications and features, to find the vehicle that best suits their needs.
The Authorized Service Center, P.K Trading has experienced trained & skilled technicians who can diagnose and repair all types of Ashok Leyland commercial vehicles.
The Centre is equipped with the latest tools and equipment, ensuring that repairs are done quickly and efficiently. The Centre also offers routine maintenance services to keep vehicles running smoothly.
The spare parts department stocks a wide range of genuine parts for all types of commercial vehicles. Customers can rest assured that they will be getting high-quality parts that are designed to fit and function perfectly with their vehicles. The company has invested in this new facility to provide the highest level of service to its customers.
Inaugurating the showroom and service center, Mr. Hemant Puranik, CEO – of IME Motors, said, “As a part of our committed customer focus strategy, we are always keen on expanding our dealership network. We are extremely delighted to welcome the new outlets to our existing comprehensive Network spread across Nepal in all major cities. The addition of these outlets will not only provide easy reach and accessibility but will also give world-class experience to our esteemed customers.”
With a complete focus on customer service and satisfaction, IME Motors/ Ashok Leyland are committed to anticipating and fulfilling customer demands and expectations. Two key pillars of the company’s strategy are “the best-in-class customer experience – at the sales point” and “Quick and reliable after-sales service”.
IME Motors will continue to enhance customer experience ensuring world-class retail brand offerings, and the best vehicle ownership experience.
Additionally, IME Motors has tie-ups with Everest Bank, Global IME Bank, VHPPL, and Nabil bank for easy and quick availability of loans at the competitive interest rate for a long tenure.
Ashok Leyland has a strong presence in the Nepalese commercial vehicle market and has been expanding its touch point (Showroom and service) rapidly all over Nepal. In the last two years going aggressively it can Capture a significant market share from its competitors, Ashok Leyland is 2nd largest commercial vehicle brand in Nepal.
Also, recently the company has announced the maximum 5-year warranty in the automobile sector on its popular light commercial vehicle ‘Dost’, aiming to provide a hassle-free ownership experience to its customers.