Citizens Bank Nepal Offers Health Discounts: Up to 20% Off at Life Quest Clinic with Digital Payments
4th June 2025, Kathmandu
Citizens Bank International Limited has signed a memorandum of understanding (MoU) with Life Quest Clinic Lab Pvt. Ltd., located at Panipokhari, Kathmandu. The agreement aims to provide special health service discounts to the bank’s customers while promoting digital payments.
Citizens Bank Nepal Health Discounts
Up To 20% Discount For Digital Users
As per the MoU, Citizens Bank customers using debit/credit cards or mobile banking will receive up to 20% discounts on various medical services at Life Quest Clinic Lab. This initiative encourages customers to switch from cash to digital transactions for healthcare services.
Bank officials say the collaboration will benefit customers by reducing their expenses and making digital banking more rewarding. It aligns with the bank’s goal to expand the use of its mobile banking and card services.
Boosting Digital Transactions In Nepal
Citizens Bank believes such partnerships help accelerate Nepal’s shift toward a cashless economy. The bank regularly launches customer-centric offers to make digital payment adoption easier and more attractive.
By offering these incentives, the bank encourages customers to pay digitally, improving convenience and ensuring faster, safer transactions.
For more details about the discount scheme, customers can visit the official Citizens Bank website, where all offers and terms are listed.
Leading In Innovation And Customer Experience
Citizens Bank has been active in introducing innovative banking solutions in Nepal. Recently, it launched the Citizens Fonepay Credit Card, the country’s first virtual credit card, in collaboration with Fonepay. This service allows users to make payments directly through their mobile phones without needing a physical card.
The bank has also integrated multiple features into its mobile banking app, including IPO share applications and CRN number services. Customers can now complete these tasks without visiting a physical branch.
Cross-Bank Teller QR Service: A First In Nepal
Citizens Bank has introduced a Cross-Bank Teller QR service. Through this feature, customers of other banks can walk into any Citizens Bank branch, scan a teller QR code, and receive cash instantly. This groundbreaking service enhances interbank cooperation and broadens digital service access.
Recent Global Recognition
The bank recently received the “Bank of the Year 2024” award from a reputed global organization. This achievement reflects its commitment to excellence in customer service, innovation, and digital banking.
Such accolades build public trust and highlight the bank’s efforts to lead the financial sector with vision and responsibility.
Strong National Presence
Citizens Bank has built a wide-reaching network across Nepal. It operates in 61 districts with:
200 branches
168 ATMs
3 extended counters
74 branchless banking units
With these facilities, the bank provides modern banking services to over 1.89 million customers nationwide. It ensures that even remote areas benefit from accessible and efficient financial solutions.
Digital Banking For A Better Tomorrow
Through its latest collaboration with Life Quest Clinic Lab, Citizens Bank shows its commitment to bridging financial and healthcare access. It sees digital banking not only as a financial tool but also as a way to improve the quality of life.
By combining health services with financial technology, the bank is moving beyond traditional banking. It supports community well-being and promotes inclusive financial practices.
Conclusion
Citizens Bank International Limited continues to strengthen its digital offerings and expand its network of partners. The agreement with Life Quest Clinic Lab is more than a discount deal—it reflects a broader mission to empower customers, modernize banking, and support digital transformation across sectors.
With innovation at its core, Citizens Bank remains committed to being a trusted financial partner in every aspect of life.
For more: Citizens Bank Nepal Health Discounts
