Citizens Bank Partners Golden Hospital Biratnagar: 10% Medical Discount for Customers
28th May 2025, Kathmandu
Citizens Bank International Limited recently formed a partnership with Golden Hospital Pvt. Ltd. in Biratnagar. This collaboration aims to provide exclusive benefits to the bank’s customers. According to the agreement, Citizens Bank cardholders and mobile banking users can avail themselves of discounts up to 10 percent on medical services at Golden Hospital.
Citizens Bank Partners Golden Hospital
Promoting Digital Payments Through Strategic Partnership
This partnership encourages customers to shift from cash to digital payments. Citizens Bank believes such collaborations can boost digital transactions across Nepal. The bank has actively introduced various customer-centric initiatives to promote digital banking usage. Customers interested in the discount details can find full information on the bank’s official website.
Recognized As Bank Of The Year 2024
Recently, Citizens Bank earned the prestigious “Bank of the Year 2024” award. This accolade highlights the bank’s commitment to excellence in financial services. It also reinforces the bank’s leadership position in Nepal’s banking industry.
Innovative Products Drive Digital Growth
In line with its digital focus, Citizens Bank launched Nepal’s first “Citizens PhonePe Credit Card.” This virtual credit card was developed in partnership with PhonePe. It allows customers to transact digitally without needing a physical card. The mobile banking app also offers several other features. These include shared application services, CRN number management, and a cross-bank teller facility.
Cross-Bank Teller Service Enhances Convenience
The cross-bank teller service is a unique addition. Customers of other banks can visit Citizens Bank branches and scan a QR code to withdraw cash. This service reduces dependency on individual bank ATMs. It also adds convenience for customers needing quick cash access.
Extensive Network Across Nepal
Citizens Bank operates a wide network throughout Nepal. It has 200 branches covering 61 districts. Besides branches, the bank runs 168 ATMs, three extended counters, and 74 branchless banking units. These outlets collectively serve over 1.89 million customers. Through this network, the bank offers modern and accessible banking solutions.
Driving Nepal Toward A Cashless Economy
With this partnership and its digital initiatives, Citizens Bank aims to promote a cashless society. The bank continuously works to provide innovative services that simplify banking for users. Moreover, digital transactions offer safety, speed, and transparency compared to cash dealings.
Customer Benefits At Golden Hospital
The 10 percent discount at Golden Hospital is a significant benefit for Citizens Bank customers. Golden Hospital is a reputed healthcare provider in Biratnagar. The discount applies to various medical treatments and services. This offer can ease the financial burden on patients and encourage more people to seek timely healthcare.
Building Trust And Customer Loyalty
Citizens Bank’s efforts to enhance customer satisfaction have earned it strong loyalty. By collaborating with trusted service providers like Golden Hospital, the bank reinforces this trust. Customers benefit from added value beyond traditional banking.
Future Prospects And Expansion
The partnership sets a precedent for similar collaborations in the future. Citizens Bank plans to expand such alliances with other hospitals and service providers. These efforts will strengthen its digital ecosystem further. As the bank grows, customers will enjoy more conveniences and perks.
Conclusion
Citizens Bank International Limited’s agreement with Golden Hospital reflects a clear strategy. It focuses on customer-centric services and digital transformation. The bank’s award-winning approach and innovative products support Nepal’s move toward digital banking. Meanwhile, the partnership offers real benefits to customers through discounts and convenient services. Together, they contribute to building a modern, inclusive financial system in Nepal.
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