25th November 2024, Kathmandu
The Ministry of Culture, Tourism, and Civil Aviation has launched a new initiative allowing passengers to file complaints about overcharged international flight tickets. This comes after growing concerns about high airfares, which have been widely discussed on social media.
Complaints Overcharged International Flight Tickets
Public Concern Over High Airfares
The ministry has acknowledged the increasing frustration among passengers regarding the rising cost of international flights. Many have shared their concerns on social media platforms. In response, the ministry has opened a formal channel for consumers to report excessive ticket prices.
How to File a Complaint
Passengers who believe they were overcharged can file a complaint by following these steps:
- Submit a copy of the international flight ticket
- Provide details of the airline or travel agency where the ticket was purchased
- Include any receipts, vouchers, or supporting documents
Complaints should be emailed to the ministry with the required documents attached. This will help verify the claims and initiate the process.
Task Force to Investigate Price Increases
The ministry has formed a special task force to investigate the issue of unusually high airfares. The team will conduct a thorough inquiry into the reasons behind the price hikes. The goal is to ensure transparency and fairness in the airline industry.
Commitment to Fair Pricing
This new initiative reflects the ministry’s commitment to ensuring fair pricing in the travel sector. It aims to protect consumers from unfair practices and keep airfares reasonable. With the rise in international travel demand, maintaining transparency in pricing is essential.
Encouragement for Passengers to Report Unfair Pricing
Passengers who believe they were charged unfairly are encouraged to report it as soon as possible. By doing so, they can help address the issue quickly and ensure a fair travel environment for all in Nepal.