11th September 2025, Kathmandu
Everest Bank Limited has announced that it will keep only a select number of its branches open today, September 11, from 10:00 AM to 2:00 PM.
Everest Bank Opens Branches
This is a precautionary measure taken in response to the ongoing security challenges and political unrest across the country. The bank’s decision is aimed at balancing the need to provide essential banking services with the paramount concern for the safety of its staff and customers.
Providing a Limited Lifeline for Customers
Everest Bank has listed seven branches within the Kathmandu Valley that will be operational for a limited time. These include:
- Kathmandu District: Lajimpat, Teku, and Chabahil
- Lalitpur District: Pulchowk and Satdobato
- Bhaktapur District: Bhaktapur and Jadibuti
These branches have been strategically chosen to provide crucial services such as cash deposits, withdrawals, and cheque-related transactions. This targeted approach is a responsible way to manage the flow of people and cash during a volatile period, ensuring that those with urgent financial needs can still be served. The bank has also advised customers to visit these branches only if it is “absolutely necessary” and to prioritize their own safety.
The Role of Digital Banking in a Crisis
Like other financial institutions in Nepal, Everest Bank is strongly encouraging customers to rely on its digital banking platforms, which remain fully functional. The bank’s digital services—including mobile banking, internet banking, and QR code payments—provide a secure and convenient way for customers to manage their finances without having to physically visit a branch. The availability of these services is crucial for maintaining economic activity and public confidence during a time when mobility is restricted and physical locations are at risk.
The ongoing unrest, which began with the Gen Z protests, has had a profound impact on Nepal’s economy and its financial sector. Curfews have been imposed, businesses have been forced to close, and major institutions, including the Nepal Stock Exchange (NEPSE), have suspended their operations. In this climate, the ability of banks to maintain some level of service, even if limited, is a vital sign of resilience. The decision by Everest Bank to keep a few branches open, while also highlighting its robust digital capabilities, sends a clear message that it is committed to serving its customers through a difficult period.
Commitment to Safety and Stability
Everest Bank’s official notice underscores its commitment to both safety and reliability. By suspending operations at its other branches and providing clear communication about which ones are open and for how long, the bank is demonstrating a proactive approach to crisis management. The availability of its customer care hotlines—01-4200118 and the toll-free numbers 16600171718 or 18102171718—provides an additional layer of support, ensuring that customers have a means of communication for any queries or concerns.
The bank’s decision is not just about logistics; it is also about maintaining trust. In an environment where the public is facing unprecedented uncertainty, the reliable functioning of essential services like banking is crucial. Everest Bank’s actions align with the broader response of Nepal’s financial regulators, such as the Nepal Rastra Bank (NRB), which has also issued directives for financial institutions to ensure business continuity while prioritizing safety. By adapting its operations to the current situation, Everest Bank is reinforcing its reputation as a dependable financial partner for its customers and contributing to the overall stability of the nation’s financial system.
For More: Everest Bank Opens Branches