4th August 2025, Kathmandu
EBL Touch-24 is the flagship mobile banking application from Everest Bank Limited, designed to provide customers with 24/7 access to a wide array of banking services directly from their smartphones.
Everest Bank’s EBL Touch-24
This service is available to all account holders with current, savings, and overdraft accounts, making it an inclusive and essential tool for modern banking. With a strong emphasis on user-friendliness and security, the EBL Touch-24 app is a testament to Everest Bank’s commitment to digital innovation and customer convenience.
Key Features and Simplified Access
The EBL Touch-24 app is built with a host of key features that simplify the banking process from the very first interaction. One of its most significant advantages is the self-registration facility, which allows new users to onboard without needing to visit a physical branch. Customers can register online using their account number, card number, and mobile number, with the process securely verified by a One-Time Password (OTP). For existing users, the app offers an equally convenient online password reset option, which involves identity verification through secret pictures and an OTP.
Once registered, the login process is streamlined and secure. The app uses the customer’s registered mobile number as the User ID and supports biometric login through fingerprint or facial recognition, providing a quick and safe way to access their accounts.
A Full Suite of Banking Services
EBL Touch-24 provides a comprehensive range of services that cater to nearly every banking need, effectively bringing the bank to the customer’s pocket.
Account Management & Funds Transfer
The app allows users to view all their linked accounts and recent transactions from a single dashboard. Customers can also download detailed statements in PDF format and manage their cheques by checking their status or issuing a stop-cheque request. For fund transfers, the app supports:
- Internal Transfers: Moving money between a user’s own Everest Bank accounts.
- External Transfers: Sending funds to other Everest Bank accounts or to other banks through interbank transfer systems.
- Fonepay Transfers: The app allows for direct transfers via a recipient’s mobile number, a feature that enhances the speed and convenience of P2P payments.
- Scheduled Transfers: Users can set up recurring payments, ensuring timely transfers for obligations like rent or loan EMIs.
- Payee Management: For frequent transfers, customers can save payee details, making future transactions faster and more secure.
Payments and Top-Ups
The EBL Touch-24 app serves as a versatile payment hub, enabling users to pay a wide variety of bills and top-up services. This includes:
- Utility Payments: Paying for electricity, water, internet, and cable TV services.
- Diverse Payments: The app supports payments for insurance, school fees, share transactions, and even credit card bills from any bank.
- Booking Services: Customers can book tickets for buses, airlines, and movies directly through the app.
- Digital Wallet Integration: The platform allows for seamless fund loading into popular digital wallets like eSewa.
- Recharge Services: Users can easily top up mobile phones from all major providers (NTC, Ncell, Smart Cell) as well as services like ADSL, landline phones, and DishHome.
Additional Features and Accessibility
Beyond its core banking services, the EBL Touch-24 app includes a range of additional features that add value to the customer experience. These include an ATM and branch locator with navigation, real-time debit/credit notifications, updates on foreign exchange rates, and stock market information. The app also features a bank calendar, an EMI calculator, and an interest rate inquiry tool.
The app is widely accessible, available on both the Google Play Store for Android users and the App Store for iOS users. It is also compatible with Huawei devices via the Huawei AppGallery. The app requires a minimum of iOS 12.4 or Android 5.0 and can be used on various networks including WiFi, 3G, and 4G. To ensure a smooth onboarding process, Everest Bank also offers video tutorials, user manuals, and in-branch registration support.
In Summary
EBL Touch-24 represents a robust and secure digital banking solution that places a premium on user convenience and accessibility. By offering a comprehensive suite of services and empowering users with a seamless, intuitive platform, Everest Bank is at the forefront of Nepal’s digital banking transformation.
For More: Everest Bank’s EBL Touch-24