Everest Bank’s Urgent Warning Against Fake Online Surveys and Bonus Scams
2nd November 2025, Kathmandu
Everest Bank Limited (EBL), a prominent and trusted commercial bank in Nepal, has issued an urgent security advisory to caution the public against a wave of highly deceptive fraudulent activities that are aggressively misusing the bank’s brand and reputation.
Everest Bank’s Urgent Warning
These scams, which circulate widely on social media platforms and various websites, falsely claim that individuals can receive a substantial cash bonus of NPR 10,000 simply by clicking a link and filling out a quick online survey form. This is a classic phishing tactic designed to steal personal and financial information, and the bank has strongly warned the public against falling for these misleading promotions.
Understanding the Fraud and the Bank’s Clarification
This type of social engineering scam preys on the public’s desire for quick financial gains, using the credibility of a recognized institution like Everest Bank to lure unsuspecting users into a trap.
The False Claim: The core deceptive element is the promise of an easy NPR 10,000 bonus. The fraudsters use fake advertisements to create a sense of legitimacy and urgency, prompting users to click malicious links and navigate to spoofed websites.
Everest Bank’s Official Stance: Everest Bank has categorically denied any involvement in these promotions. The bank’s official clarification is clear and unambiguous: Everest Bank has not launched any such survey, bonus scheme, or promotional offer that requires customers to submit personal or banking details via unofficial online forms. These posts are entirely fake and misleading, designed solely for data theft and fraud.
Purpose of the Scam: The objective of these fraudulent surveys is to collect sensitive user data, including names, contact information, and, critically, banking login details or OTPs, under the guise of “verification” to process the non-existent reward. This collected data is then used for identity theft or to facilitate unauthorized financial transactions.
Actionable Steps for Staying Vigilant and Secure
To protect their financial safety and digital identity, Everest Bank strongly advises all customers and the general public to adhere strictly to proven cybersecurity practices. The rise of phishing attacks in Nepal, often mimicking trusted platforms like banks and digital wallets, makes constant vigilance essential.
Trust Only Official Sources: The public is strongly advised to only trust information published through Everest Bank’s verified, official channels. The primary source of truth is the bank’s official website: www.everestbankltd.com. Any major scheme, offer, or security alert will always be prominently displayed and verified on this platform.
Never Click Suspicious Links: Customers must never click on any suspicious links sent via SMS, email, or social media posts claiming to be from the bank, especially if they promise an immediate reward or warn of urgent account action. These links often lead to phishing pages designed to steal your credentials.
Protect Confidential Information: As a fundamental rule of banking security, do not share your personal, banking, or login details with unknown sources. This includes your ATM PIN, Credit/Debit Card number, CVV, passwords, or One-Time Passwords (OTPs). Remember, Everest Bank will never ask for these confidential details over the phone, email, or through social media.
Report Suspicious Activity: If a customer notices any suspicious activity, receives fraudulent messages, or is unsure about an offer, they must immediately contact their nearest Everest Bank branch or the customer care center for verification.
Everest Bank’s Customer Support and Commitment
Everest Bank is committed to maintaining the highest standards of digital security and provides 24/7 support channels for customers to report or verify potential threats.
24/7 Customer Care: The bank’s dedicated support lines are available around the clock to assist with security concerns:
Toll-Free Numbers: 16600171718 / 18102171718
Email: [email protected]
By urging the public to stay alert, stay safe, and protect their digital identity, Everest Bank reinforces its foundation of being a Sustainable, Strong, and Trustworthy financial partner, safeguarding its customers against the growing tide of digital fraud in the country.
For More: Everest Bank’s Urgent Warning
