16th January 2025, Kathmandu
Global IME Bank has informed its customers about a planned interruption in Visa card services due to an essential system upgrade.
Global IME Bank Visa Card Service
The disruption will occur from 12:00 AM on Thursday, January 16, 2025, to 7:00 AM on Friday, January 17, 2025.
During this period, Visa card transactions will be unavailable. The bank, however, assures customers that alternative payment options, including mobile banking and QR payments, will remain fully functional and can be used without any issues.
Purpose of the Upgrade and Customer Impact
Global IME Bank explained that the system upgrade is necessary to improve the functionality and security of its Visa card services. The bank believes the enhancements will provide better long-term service to all customers.
Despite the temporary inconvenience, the bank encourages customers to utilize other available payment methods to ensure that their daily financial activities are not affected.
Apology for the Inconvenience
Global Bank sincerely apologizes for any disruption caused by this scheduled maintenance and appreciates the understanding and cooperation of its valued customers. The bank emphasizes that the upgrade will ultimately lead to a more reliable and secure banking experience.
Customer Support During Service Downtime
Customers who need further assistance or have any questions during the downtime are encouraged to contact Global IME Bank’s customer service team. The bank’s support staff is available to address concerns and provide guidance during this period.
About Global IME
Established in 2007, Global IME Bank has become one of the largest and most reputable commercial banks in Nepal.
The bank operates an extensive network of branches across the country, offering a wide array of banking services to individuals, businesses, and institutions.
Global IME Bank provides services such as savings and current accounts, loans, foreign exchange, remittance, and both debit and credit cards.
Known for its commitment to innovation, the bank offers mobile banking, online banking, and QR payments, ensuring convenient and accessible banking for its customers. The bank is also a strong advocate for financial inclusion, delivering banking solutions to underserved populations in Nepal.
With a focus on customer satisfaction, security, and technological advancement, Global IME Bank continues to strengthen its position in Nepal’s banking sector.
The bank aims to provide reliable, efficient, and secure banking experiences, contributing to the nation’s economic growth.
For more: Global IME Bank Visa Card Service