28th July 2025, Kathmandu
IME Motors, the authorized distributor of Ashok Leyland vehicles in Nepal, has been honored with the prestigious ‘Best Service Provider Award’ in the International Operations category at the Ashok Leyland Global Conference 2025.
IME Motors Best Service Provider Award
This significant recognition marks a decade of successful collaboration between IME Motors and the Indian commercial vehicle giant, solidifying their commitment to top-tier customer service and operational excellence in the Nepalese market.
The award comes as a testament to IME Motors’ unwavering dedication to customer satisfaction, technical efficiency, and strict adherence to international service standards. It highlights the sustained efforts that have driven their mutual growth over the past ten years.
Mr. Mitra Kumar Shrestha, Service Head at IME Motors, attributed this achievement to the relentless hard work and commitment of every technician and service team member. He reaffirmed the company’s commitment to continuing to deliver exceptional service in the future.
Echoing this sentiment, Mr. Nishan Dhakal, Executive Director of IME Motors, expressed that the award further fuels their pursuit of service excellence. He emphasized that this recognition serves as a powerful motivator to continuously improve and align with global benchmarks in the automotive service industry.
Mr. Anup Kumar Swain, Service Manager of Ashok Leyland Nepal, underscored the significance of receiving this honor during their 10-year partnership celebration. He remarked that it truly showcases the strength of their collaboration and their shared commitment to delivering outstanding customer experiences throughout Nepal.
The Ashok Leyland Global Conference, an annual international event, serves as a platform to celebrate and recognize global partners based on their innovation, operational excellence, and overall contributions to the brand’s success worldwide.
This ‘Best Service Provider Award’ is not merely a milestone for IME Motors but also a source of immense pride for the entire Nepalese automotive industry. It underscores Nepal’s growing capacity for delivering world-class service standards and reinforces the strong partnership that continues to drive progress in the commercial vehicle sector.
For more: IME Motors Best Service Provider Award