Laxmi Sunrise Card Service Suspension: ATM, POS, E-commerce Downtime
6th June 2025, Kathmandu
Laxmi Sunrise Bank Limited has announced a temporary suspension of its card-related services on Jestha 24(7 June). The interruption will commence at 6:00 AM and conclude at 7:45 AM. During this period, various card functions will be inaccessible.
Laxmi Sunrise Card Service Suspension
Affected Services
Several services connected to cards will be impacted. These include Remote transactions, Visa ACS Service, ATM withdrawals and deposits, Point of Sale (POS) payments, e-Commerce transactions, and both On-Us and Off-Us card operations. Customers utilizing these services will experience downtime during the scheduled window.
Customer Notice And Impact
The bank issued a clear notice to alert customers well in advance. It has advised customers to plan accordingly and avoid relying on card services within the specified time frame. The bank acknowledged that these interruptions may cause some inconvenience but refrained from providing specific details beyond the service downtime.
Bank’s Commitment To Customers
Despite the temporary inconvenience, Laxmi Sunrise Bank reassured its commitment to delivering smooth and efficient banking services. The bank expressed gratitude to its customers for their patience and cooperation during this brief outage.
Plan Your Transactions Ahead
Customers are encouraged to complete essential card transactions before the scheduled downtime. They should refrain from planning any payments, withdrawals, or online purchases requiring card authentication between 6:00 AM and 7:45 AM on Jestha 24.
Wider Context
Temporary service suspensions are common in the banking sector when systems require updates or maintenance. While the bank has not explained the reason for this interruption, it has taken steps to notify customers promptly and minimize disruption.
How Customers Can Stay Updated?
Customers can check official announcements through the bank’s website or customer service channels. Staying informed will help them avoid surprises and manage their financial activities smoothly during the outage.
About Laxmi Sunrise Bank Limited
Laxmi Sunrise Bank Limited is a prominent financial institution in Nepal. Established in 2002 as Laxmi Bank, it became the 16th commercial bank in the country. In 2023, Laxmi Bank merged with Sunrise Bank Limited, forming Laxmi Sunrise Bank Limited. The bank is headquartered in Hattisar, Kathmandu, and operates branches across Nepal.
The bank offers a wide range of banking services, including savings and fixed deposit accounts, loans, remittance services, and card services. It also provides electronic banking services such as internet banking and mobile banking through the Laxmi Sunrise Mobile Money App.
Laxmi Sunrise Bank is committed to technological innovation and customer satisfaction. It has implemented advanced security measures to ensure the safety of its services. The bank also emphasizes corporate governance and transparency in its operations.
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