Mahalaxmi Bikas Bank Issues Important Notice for Pokhara Lakeside Branch Customers

16th September 2025, Kathmandu

Mahalaxmi Bikas Bank has issued an urgent notice for customers of its Lakeside Pokhara branch after the building sustained structural damage.

MBBL’s Important Cheque Notice

Mahalaxmi Bikas Bank has issued an urgent notice for customers of its Lakeside Pokhara branch after the building sustained structural damage. To protect customer accounts, the bank has officially canceled all cheques issued from that branch, effective September 16, 2025.

Cheque and Banking Services Update

Following the damage to its branch building, Mahalaxmi Bikas Bank has taken proactive measures to ensure the security of customer funds. All cheques previously issued from the Lakeside Pokhara branch are now considered invalid. Customers with current or savings accounts at this branch are required to visit the nearest Mahalaxmi Bikas Bank branch to apply for a new cheque book. This step is necessary to replace the canceled cheques and allow for continued transaction security.

While cheque services have been impacted, the bank has confirmed that its other banking services remain fully operational. Customers can continue to use their ATM cards, access their accounts through mobile banking facilities, and perform regular transactions without any interruptions. This ensures that customers have multiple avenues for managing their finances even with the temporary suspension of cheque-related services at the damaged branch. The bank’s commitment is to minimize any inconvenience caused by this unforeseen event.

Customer Support and Contact Information

For customers who need assistance with this transition, Mahalaxmi Bikas Bank has provided a list of dedicated contacts, including the Branch Manager, Prashant Singh Khadka, and the Gandaki Province Head, Ganesh Prasad Acharya. These representatives are available to guide customers on how to apply for new cheque books and address any other account-related questions. The bank’s main headquarters in Kathmandu is also available via phone for general inquiries. Mahalaxmi Bikas Bank has reassured its customers that it is working to provide seamless banking services and that the Lakeside branch will only resume operations once it is completely safe and secure. The bank’s prompt action in invalidating the cheques and providing alternative banking channels highlights its focus on customer security and service continuity.

For More: MBBL’s Important Cheque Notice