Machhapuchhre Bank Branches Now Open from 10:00 AM to 2:00 PM

11 September 2025, Kathmandu

Machhapuchhre Bank Limited has announced a revision of its branch operating hours to provide enhanced convenience for its customers. Starting on September 11, 2025 (Bhadra 26, 2082), all branches of the bank will now operate from 10:00 AM to 2:00 PM.

MBL Branches Now Open

This new, more focused schedule is designed to streamline banking transactions, reduce waiting times, and improve the overall customer experience across all seven provinces of Nepal.

A Customer-Centric Approach

The bank’s decision to shorten its operating hours to a four-hour window is a strategic move to optimize service delivery. By concentrating operations within a more limited timeframe, Machhapuchhre Bank aims to make its services more accessible and efficient for customers. This revised schedule applies to a comprehensive list of branches in every major province, including:

Koshi Province: Branches in Itahari, Birtamod, Surunga, Ilam, Taplejung, Urlabari, Inaruwa, Tankisinwari, Dharan, Dhankuta, Hile, Bhojpur, and Temkemaiyung.

Madhesh Province: Branches in Simra, Nijgadh, Ganeshman Charnath, Dhalkebar, Sakhua Mahendranagar, Nagrain, Janakpur, Gaighat, Kanchanrup, Lahan, Golbazar, Mircheya, Karjanha, and Siraha.

Bagmati Province: Branches in Putalisadak, Halesi, Okhaldhunga, Lazimpat, New Road, Gwarko, Kumaripati, Kamalvinayak, Kaushaltar, and Timure.

Gandaki Province: Branches in Mahendrapul, Lakeside, Amarsingh, Sikles, Madi, Besisahar, Ambukhaireni, Damauli, Dulegoda, Bhimad, Putalibazar, Waling, Baglung, Jomsom, and Naya Bazar.

Lumbini Province: Branches in Nepalgunj, Butwal, Palpa, Bardghat, and Chandrauta.

Karnali Province: Branches in Birendranagar, Jumla, and Salyan.

Sudurpashchim Province: The Dhangadhi branch.

This broad coverage ensures that a large portion of the bank’s customer base can easily access essential financial services without the inconvenience of longer, less efficient service hours.

Enhancing Efficiency and Accessibility

Machhapuchhre Bank’s initiative is part of a wider effort to improve the customer experience through both physical and digital banking channels. While the new operating hours are a significant change, the bank continues to offer a comprehensive range of services, including account management, loans, and various payment options. The goal is to provide reliable and efficient service, thereby strengthening customer satisfaction and loyalty.

This revised schedule is particularly noteworthy in the context of recent events in Nepal. The ongoing protests and security concerns have led many financial institutions, like Laxmi Sunrise Bank and Everest Bank, to limit their physical operations to ensure the safety of their staff and customers. Machhapuchhre Bank’s announcement, which provides a clear and consistent schedule for its branches across the country, offers a sense of stability and predictability during a time of great uncertainty. By doing so, the bank is demonstrating its adaptability and its commitment to maintaining essential services for the public.

For any inquiries or for further details, customers can contact the Machhapuchhre Bank Customer Care Center at 01-5970555. The customer service team is prepared to provide assistance regarding branch locations, specific services, and other banking-related queries. This ensures that even with the revised hours, customers have multiple channels to get the support they need. The bank’s commitment to providing clear communication and efficient service is a vital part of its strategy to navigate the current climate and reassure its customers that their financial needs will continue to be met.

The decision to revise banking hours across all provinces is a reflection of Machhapuchhre Bank’s forward-thinking approach to banking in a modern and often volatile environment. By focusing on customer convenience and operational efficiency, the bank is not only improving its service delivery but also reinforcing its position as a reliable and customer-focused financial institution in Nepal.

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