September 12, 2025

Machhapuchchhre Bank Announces Limited Branch Operations on Friday, September 12, 2025

Mina Aryal Banking & Insurance, Latest, News 0

12th September 2025, Kathmandu

MBL to Continue Operations

Machhapuchchhre Bank Limited (MBL) has issued an important notice to its customers, announcing that select branches across all seven provinces of Nepal will remain open on Friday, September 12, 2025 (Bhadra 27, 2082). This decision is a direct response to the prevailing national circumstances and is aimed at ensuring that essential banking services remain accessible while prioritizing the safety of both staff and customers. The bank has set a specific operating window for the day, from 10:00 AM to 1:00 PM, during which customers can access urgent banking services.

Widespread Accessibility Across the Country

Machhapuchchhre Bank’s approach is to provide a wide network of physical branches for customers with urgent banking needs, covering major economic and population centers. The open branches are distributed across all seven provinces, which is a significant effort to maintain service continuity on a nationwide scale. The list of open branches by province is as follows:

Koshi Province: Damak, Phidim, Biratnagar, Tyamkemayum, Bhojpur, Dhankuta, Hile, Chakraghatti, Dharan, Kanchanbari, Gaighat, Halesi, Okhaldhunga, Sunkoshi, and Salleri.
Madhesh Province: Karjana, Ganeshman Charnath, Dhalkebar, Simara, and Nijgadh.
Bagmati Province: Lazimpat, Baluwatar, Kuleshwor, Satdobato, Thimi, Suryabinayak, Banepa, Tatopani, Timure, Narayanghat, Hetauda, Gajuri, Sayantar, Benighat, Hakimchowk, Pulchowk, Ichhakamana, and Trishuli.
Gandaki Province: Nayabazar, Bagar, Lekhnath, Birauta, Dulegauda, Bhimad, Damauli, Aabukhaireni, Beni, Jomsom, Baglung, Kushma, Waling, Syanja, Madi, Sikles, and Besisahar.
Lumbini Province: Chandrauta, Palpa, Bardaghat, Manigram, Butwal, Bhairawa, Nepalgunj, Kohalpur, and Dang (Ghorahi).
Karnali Province: Birendranagar, Khatyad, Jumla, and Dolpa.
Sudurpashchim Province: Dhangadi, Atteriya, Mahendranagar, and Dadeldhura.

This extensive list demonstrates MBL’s commitment to ensuring that even during a period of significant national disruption, residents in both urban and more remote areas have access to a financial lifeline.

Essential Services and Digital Alternatives

During the three-hour operational window, Machhapuchchhre Bank will provide only essential services. These include cash deposits and withdrawals, essential account services (such as balance inquiries and urgent updates), and clearing and remittance facilities. This focused approach allows the bank to manage customer flow and maintain operational efficiency and safety.

To further minimize the need for physical visits, the bank is strongly encouraging customers to use its digital platforms, including its mobile banking (M-Smart), internet banking, and ATM services, all of which remain fully operational. These digital channels provide a secure and convenient way for customers to perform a wide range of routine transactions from the safety of their homes, reducing the need for in-person visits and contributing to public safety.

Commitment to Customer Support and Safety

Machhapuchchhre Bank has provided a dedicated customer care phone number, 01-5970555, for any inquiries regarding branch operations or services. This channel is crucial for customers to get real-time guidance, ensuring a safe and efficient banking experience. The bank’s decision to maintain limited operations is consistent with the actions of other leading financial institutions in Nepal, such as Nepal Bank, NIC Asia Bank, and Global IME Bank, highlighting a coordinated effort by the banking sector to navigate the current national environment responsibly. By providing clear communication and robust digital banking options, MBL is demonstrating its resilience and unwavering dedication to being a reliable financial partner for its customers.

For More: MBL to Continue Operations