MetLife Nepal Encourages Customers to Monitor Their Health Anytime, Anywhere
26th October 2025, Kathmandu
In an era where convenience is paramount, MetLife Nepal is spearheading the digital transformation of healthcare access with the introduction of its innovative Health Scan feature.
MetLife Nepal Encourages Monitoring Health
This cutting-edge tool is designed to empower customers to take charge of their well-being by offering the ability to easily monitor their health status anytime, anywhere, during their free moments. Embedded within the comprehensive One by MetLife mobile application, the Health Scan is more than just a digital gimmick; it is a foundational component of a holistic wellness strategy, shifting the focus from simply insuring health to actively promoting it.
This initiative is a critical step in addressing the growing need for simplified, accessible, and regular health check-ins, especially in a fast-paced modern society where time constraints often lead to the neglect of routine health monitoring. By leveraging advanced technology, MetLife Nepal is not only enhancing the value proposition for its policyholders but also driving a national conversation around the importance of preventative care and digital health literacy.
The Power of AI in Your Pocket: How Health Scan Works
The MetLife Health Scan feature is powered by sophisticated Artificial Intelligence (AI) technology, often utilizing the user’s smartphone camera. This breakthrough eliminates the need for expensive, dedicated medical equipment, democratizing access to basic health data. The core functionality, known as the AI-enabled Health Risk Assessment, allows users to measure key health vitals through a simple, non-invasive face or finger scan.
By analysing subtle physiological changes detected through the camera, the technology can provide estimations for several crucial metrics. These typically include measuring your heart rate, breathing rate, blood pressure, SpO2 (oxygen saturation) levels, and even a preliminary stress level assessment. This is consolidated into an easy-to-understand wellness score. While MetLife rightly advises that the app is for reference and cannot be used for diagnosis, these rapid, convenient check-ups serve as powerful early indicators, prompting users to consult a professional if they notice sustained irregularities in their personal health trends. This proactive approach is essential for the early detection and management of chronic conditions, such as hypertension, which is a significant health concern in Nepal.
Beyond the Scan: A Complete Ecosystem of Health Services
The Health Scan feature is seamlessly integrated within the larger 360Health services module of the One by MetLife app, creating an all-encompassing digital health ecosystem. This integration ensures that a user, after identifying a potential health trend via the scan, has immediate access to the necessary follow-up services.
The 360Health platform transforms the isolated health check into a complete health management tool. Key features include:
Tele-Doctor Consultation: Users can book virtual appointments for general health consultation with licensed doctors via phone or video call, providing immediate professional advice without the need for travel.
At-Home Medical Tests: For those needing a deeper diagnostic dive, the app facilitates scheduling home-testing facilities through a network of reputed hospitals and clinics.
Online Appointment Booking: The platform allows users to schedule physical appointments to visit a doctor at top hospitals and clinics.
Home Medicine Delivery: Prescriptions received from consultants can be conveniently fulfilled through home medicine delivery services via enlisted suppliers.
Emergency Services: Quick access to ambulance and emergency hotline services is available in major cities, ensuring help is just a tap away during critical situations.
This comprehensive suite of services transforms the simple Health Scan into the gateway for end-to-end healthcare management, demonstrating MetLife’s commitment to providing complete digital care.
The Long-Term Benefits of Digital Health Engagement
The introduction of the Health Scan feature signifies a major shift in the insurance industry’s relationship with the customer—from transactional to interventional. The long-term benefits of this digital engagement are substantial, both for the individual and for the wider public health system.
Firstly, by encouraging frequent, non-stressful monitoring, the feature fosters a culture of preventative care. Regular check-ins empower users to make informed, healthier lifestyle choices regarding diet, exercise, and stress management. Secondly, for MetLife itself, this continuous collection of health data, while respecting user privacy, provides valuable insights that can lead to the development of more personalized and actuarially sound insurance products. Ultimately, by helping customers live healthier lives for longer, the company is realizing its vision of protecting their financial well-being and contributing to a more resilient community. The MetLife Health Scan is a clear indicator that the future of insurance lies in smart, accessible, and continuous health enablement.



