Nabil Bank Digital Lounge Opens in Kamaladi
12th February 2026, Kathmandu
Nabil Bank has officially inaugurated its newest Digital Lounge in Kamaladi, Kathmandu, marking a significant step in the technological evolution of Nepal’s banking sector. Located at Nabil House, the facility was formally opened on February 11, 2026 (Fagun 11, 2082), by Nabil Bank Chairman Nirvana Kumar Chaudhary and Board Director Sarita Bhatt Adhikari.
Nabil Bank Digital Lounge
This modern facility is designed to provide 24/7 automated banking services, aligning with the bank’s Digital First strategy to offer a seamless, counter-free experience for its customers.
Key Services at the Kamaladi Digital Lounge
The Digital Lounge is a centralized, self-service hub where customers can conduct a wide variety of financial transactions without human intervention.
Cash Withdrawal: High-speed ATM machines for secure cash access are available around the clock.
Cash Deposit: The lounge features Cash Deposit Machines (CDM) that provide instant credit to the user’s account without the need for a bank teller.
Digital Kiosk: These self-service machines allow for electronic cheque deposits and account inquiries, streamlining traditionally slow processes.
Multi-Purpose Support: The infrastructure is specifically designed to handle routine transactions that traditionally required a physical branch visit, such as printing statements or checking balances.
Strategic Shift: From Branches to Digital Hubs
During the inauguration, Chairman Nirvana Kumar Chaudhary emphasized that the lounge is part of Nabil’s long-term commitment to innovation. CEO Manoj Kumar Gyawali added that these multi-service platforms are specifically aimed at reducing customer wait times and increasing operational efficiency.
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The bank is moving toward a hub-and-spoke model where Digital Lounges handle high-volume, routine tasks like deposits, withdrawals, and cheques. This allows physical branches to shift their focus toward complex advisory roles, corporate banking, and personalized financial planning.
Nabil Bank’s Growing Digital Ecosystem
The Kamaladi facility follows the successful rollout of similar digital lounges at the bank’s Central Office at Teendhara and in Itahari. This expansion is bolstered by the bank’s robust digital infrastructure. As of February 2026, Nabil Bank operates a branch network of 268 offices nationwide and an ATM network of 321 machines.
Serving a customer base of over 2.5 million, the bank continues to push its digital platform, nBank, which has evolved into a comprehensive financial superapp.
The Role of nBank Superapp
The Digital Lounge complements Nabil’s mobile platform, nBank. Key features of the current digital ecosystem include Digital KYC, which allows customers to open accounts and complete verification via virtual sessions.
Additionally, the nRemit feature enables direct international-to-Nepal fund transfers using Visa or Mastercard. The app also supports Mobile Cash for cardless withdrawals at any Nabil ATM and offers instant loans against fixed deposits or payroll accounts.
Impact on the Nepali Banking Landscape
Nabil Bank’s investment in digital lounges reflects global banking trends that prioritize automation. By reducing the density of customers in traditional branch lobbies, the bank is improving the ease of banking for its massive user base. This transformation is particularly vital in the competitive Kamaladi business hub, where time efficiency is a top priority for corporate and retail clients alike.
Conclusion
The launch of the Nabil Bank Digital Lounge in Kamaladi is a clear signal that the future of banking in Nepal is paperless and available 24/7. As the bank celebrates over four decades of service, its pivot toward automated, self-service environments ensures it remains the leader in the domestic fintech space.
For More: Nabil Bank Digital Lounge
