Ncell Appeals to Protect Telecom Infrastructure, Announces Free Services
9th September 2025, Kathmandu
Ncell has made a strong appeal to protect telecom infrastructure in Nepal after protesters vandalized its central office. The company emphasized that damage to vital communication systems directly affects millions of customers.
Ncell Appeals Protect Telecom Infrastructure
To ensure connectivity, Ncell also announced two days of free services, including calls, SMS, and internet access.
Ncell Appeals Protect Telecom Infrastructure Amid Crisis
Ncell stated that it is deeply saddened by recent incidents across the country. The company extended condolences to bereaved families and expressed grief over the loss of lives. In its statement, Ncell highlighted that communication is a lifeline during times of crisis.
By urging all stakeholders to safeguard telecom systems, Ncell Appeals to Protect Telecom Infrastructure as a matter of national importance. The company stressed that uninterrupted services are crucial for citizens to remain connected with loved ones both inside Nepal and abroad.
Protesters Vandalized Ncell Central Office
On Tuesday, September 9 (Bhadra 24, 2082), protesters entered Ncell’s central office and vandalized property. The company revealed that such actions pose a direct threat to essential and public telecom infrastructure.
Ncell warned that when communication systems are damaged, customers experience service disruptions. This can lead to widespread difficulties in reaching family members, emergency responders, and business contacts.
The company reminded that telecom networks are not private assets alone but public lifelines. Therefore, protecting them must be a shared responsibility.
Importance of Protecting Telecom Infrastructure
Telecom infrastructure plays a critical role in Nepal’s economy and social fabric. Mobile networks provide connectivity for personal communication, businesses, banking, education, and emergency response.
When telecom facilities are damaged, millions of people lose access to vital services. That is why Ncell Appeals Protect Telecom Infrastructure and urges all sides to prevent harm to essential systems.
The company emphasized that protecting these assets ensures stability, security, and economic growth.
Free Services Announced for Customers
To support customers during this difficult period, Ncell introduced free services. Starting today, for the next two days, all Ncell users can enjoy:
Free local voice calls
Free SMS within Nepal
Free internet access
The company explained that the initiative is meant to keep families connected and reduce stress caused by uncertainty. Ncell also highlighted that communication access should never be interrupted, even in times of unrest.
Communication as a Lifeline
Ncell stressed that communication is not just a commercial service but an essential lifeline. People depend on mobile networks to stay in touch with loved ones, access digital services, and receive critical information.
By announcing free services, the company demonstrated its commitment to customers. At the same time, Ncell Appeals Protect Telecom Infrastructure to ensure that these services remain uninterrupted for the future.
Ncell’s Call for Cooperation
The company urged cooperation from all sides, including citizens, authorities, and protest groups. Protecting telecom systems, according to Ncell, is a shared duty. The appeal stated that damaging communication facilities only harms ordinary people who rely on them daily.
Ncell has assured that it will continue working to maintain reliable and seamless services. However, it reiterated that safeguarding telecom infrastructure requires unity and responsibility from everyone.
Wider Implications of Damaged Telecom Networks
When telecom networks face damage, the impacts spread far beyond call disruptions. Internet outages affect banking transactions, online businesses, education platforms, and health services.
Emergency communication also suffers, which can delay responses to crises or accidents. That is why Ncell Appeals Protect Telecom Infrastructure and warns about the severe consequences of negligence.
The company stressed that preserving essential systems should be a top priority for all communities and authorities.
Ncell’s Commitment to Customers
Ncell once again reassured customers that it remains dedicated to providing uninterrupted services. The free calls, SMS, and internet package reflects the company’s effort to reduce communication barriers during sensitive times.
Ncell’s appeal also underlined its long-term commitment to developing Nepal’s digital connectivity and ensuring that telecom services remain available to all.
Conclusion
Ncell Appeals to Protect Telecom Infrastructure at a time when Nepal faces rising tensions and public unrest. The company’s message is clear: damaging essential communication systems only hurts the people who need them most.
By offering two days of free services, Ncell has shown both empathy and responsibility toward its customers. The appeal serves as a reminder that protecting telecom infrastructure is not only a corporate issue but also a national priority.
For more: Ncell Appeals Protect Telecom Infrastructure
