Ncell Prioritizes Customer Trust: Achieves ISO 27001 & 27701

Ncell Prioritizes Customer Trust
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9th January 2024, Kathmandu

Ncell, a leading telecom company in Nepal, has achieved the prestigious ISO 27001:2022 (ISMS) and ISO 27701:2019 (PIMS) certifications, solidifying its leadership in information security and data privacy. This accomplishment sets a new benchmark for trust and transparency among customers while further enhancing Ncell’s reputation for safeguarding data and privacy.

Ncell Prioritizes Customer Trust

With this achievement, Ncell becomes the first telecom company in Nepal to be certified for both Information Security Management System (ISMS) and Privacy Information Management System (PIMS). These certifications reaffirm Ncell’s commitment to ensuring the security of customer information. The certifications cover critical aspects of Ncell’s operations, including its data center, customer service, and IT services, bolstering the company’s reliability and security practices.

A Milestone in Information Security

“This recognition is a significant milestone in our continuous efforts to enhance information security and privacy management. Achieving these globally recognized standards underscores Ncell’s unwavering commitment to quality, security, and excellence,” said Jabbor Kayumov, CEO and Managing Director of Ncell. “I am thrilled to share this transformative experience of receiving international recognition, which highlights our dedication to innovation and leadership in the telecom industry. I am incredibly proud of our team’s dedication and their commitment to upholding the highest standards of information security and data privacy.”

The certifications validate Ncell’s adherence to the highest standards in managing sensitive customer data and ensuring privacy. By meeting these rigorous standards, Ncell assures its customers that their personal and sensitive data are handled responsibly and securely.

Key Highlights of the Certifications

ISO 27001:2022 (ISMS): Ensures robust measures to protect customer and partner data from cyber threats and unauthorized access.

ISO 27701:2019 (PIMS): Focuses on personal data protection, reducing risks of data breaches, and compliance with international privacy practices.

By implementing these standards, Ncell has fortified its systems against potential disruptions, minimized risks, and enhanced business continuity while prioritizing data security and privacy across all processes.

Enhancing Customer Confidence and Trust

These certifications signify that Ncell has adopted best-in-class security practices to safeguard customer data, ensuring compliance with international data security standards. The certifications also reflect Ncell’s commitment to transparency and accountability, placing customer trust at the core of its business operations.

Ncell’s systems are meticulously designed to minimize potential disruptions, reduce risks, and enhance service reliability. By prioritizing data security and privacy, Ncell offers customers peace of mind, ensuring their information is managed responsibly and safeguarded against unauthorized access.

Setting a New Benchmark in Nepal’s Telecom Industry

With this achievement, Ncell has set a new standard in Nepal’s telecom sector, reinforcing its leadership by delivering secure and reliable services to individual customers and business clients. These certifications demonstrate Ncell’s dedication to achieving excellence and maintaining the highest levels of trust and satisfaction among its stakeholders.

By earning ISO 27001 and ISO 27701 certifications, Ncell has strengthened its competitive edge and paved the way for more robust and secure telecom practices in Nepal, marking a transformative step toward excellence in information security and data privacy.

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