12 August 2024, Kathmandu

Ncell experienced a significant service disruption on Monday afternoon due to a fibre cut.

Ncell Services Disrupted by Fibre Cut

Customers across the country faced difficulties with calls, data, and SMS services.

The telecommunication giant issued an urgent notice acknowledging the issue and assuring customers of immediate restoration efforts. Thanks to the swift actions of its technical team, Ncell managed to fully restore services within a short period.

The company has apologized for the inconvenience caused by the unexpected outage. While the exact cause of the fibre cut is still under investigation, the incident highlights the critical role of telecommunication infrastructure in daily life.

About Ncell

Ncell, a prominent name in Nepal’s telecommunications landscape, has been at the forefront of connecting people and driving digital progress. As the country’s largest telecom operator by revenue, Ncell has played a pivotal role in expanding mobile connectivity across the nation.

From its inception, Ncell has been dedicated to providing reliable and high-quality voice, data, and SMS services. The company’s extensive network infrastructure has been instrumental in bridging the digital divide and empowering individuals and businesses alike.

Beyond core services, Ncell has ventured into digital products and services, catering to the evolving needs of its customers. With a strong emphasis on customer satisfaction, the company has continuously invested in network enhancements and innovative solutions.

A significant milestone for Ncell was becoming a fully Nepali-owned company, marking a new chapter in the country’s telecommunications sector. This transition signifies Ncell’s commitment to Nepal’s growth and development.