Nepal Bank Mobile Banking Downtime Today: May 25 System Upgrade & Security Maintenance
25th May 2025, Kathmandu
Nepal Bank will conduct scheduled system maintenance on Sunday, May 25, 2025 (Jestha 11, 2082 B.S.). The maintenance starts at 4:00 PM and is expected to last for about 30 minutes.
Nepal Bank Mobile Banking Downtime
During this period, mobile banking services will be temporarily unavailable. Nepal Bank has issued an advance notice to minimize inconvenience and help customers plan.
Why is maintenance necessary?
The short service interruption is part of Nepal Bank’s ongoing system upgrade. The main goals are to improve performance, ensure better security, and strengthen its digital infrastructure. These upgrades are essential as digital usage increases across Nepal.
The bank regularly updates its systems to offer smooth and secure services. With this latest update, Nepal Bank aims to deliver a faster, more reliable mobile banking experience.
Customer Advisory
Nepal Bank has advised its customers to complete urgent transactions before 4:00 PM on the day of maintenance. This proactive approach can help avoid failed or delayed transactions during the brief downtime.
The bank also expressed its apologies for any inconvenience. In a public message, it stated, “We sincerely apologize for the temporary disruption. This maintenance is essential to offer better digital banking services in the future.”
Importance of Mobile Banking
Mobile banking has become a vital part of everyday life for Nepal Bank customers. Users rely on the service to check balances, pay bills, transfer money, and manage their accounts.
As the number of mobile transactions continues to rise in Nepal, reliability and speed are more important than ever. Nepal Bank is working hard to meet these expectations through regular updates and system improvements.
Nepal Bank’s Digital Vision
Nepal Bank is one of Nepal’s oldest and most respected financial institutions. Established in 1937, it played a historic role in formalizing banking in the country. Over time, it has embraced digital transformation to match changing customer behavior.
The bank offers a wide range of services, from traditional banking to mobile, internet, and QR-based digital payments. It was among the first banks in Nepal to offer e-banking services and continues to lead in technological adoption.
Nepal Bank has prioritized innovation in its services. Its digital roadmap includes mobile wallet integration, real-time alerts, and secure online payments. These services are designed to offer convenience while maintaining strong security standards.
Transparency Builds Trust
Nepal Bank has made the downtime notice available through multiple channels. Customers can view the update on the bank’s website, mobile app, and official social media pages.
This approach reflects Nepal Bank’s commitment to transparency. By communicating early, the bank helps users avoid disruption and shows its dedication to customer care.
What to Expect After the Update
The bank expects services to return to normal once the 30-minute maintenance is complete. If any issues arise, Nepal Bank will inform customers promptly through its digital channels.
For support during the maintenance, users can contact the bank’s customer care center or visit the nearest branch. The bank is also prepared to handle any post-maintenance queries.
Planning for Future Maintenance
Nepal Bank encourages customers to stay informed about future updates. Regular mobile alerts and online notices can help users stay prepared and plan important transactions.
By planning, customers can avoid unexpected delays and maintain access to banking services without interruption.
Conclusion
Nepal Bank continues to set benchmarks in Nepal’s banking sector. While the mobile banking service will be offline briefly, the long-term benefits far outweigh the temporary disruption.
The bank thanks its customers for their patience and trust. With every upgrade, Nepal Bank moves closer to building a safer, smarter, and more inclusive digital banking ecosystem for all Nepalese.
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