Nepal Bank System Upgradation Service Interruption Schedule
9th January 2026, Kathmandu
Nepal Bank System Upgradation Service Interruption has been officially announced by Nepal Bank Limited the oldest commercial bank in the country. To enhance the efficiency of its digital core and provide a more secure banking experience for its millions of customers the bank has scheduled a comprehensive system maintenance and upgrade window. This technical process will result in the temporary suspension of all banking services across its national network starting from the late hours of Friday Poush 25 2082 January 9 2026. The bank has stated that this planned downtime is essential to implement new software patches and improve the overall performance of its centralized banking system.
Nepal Bank System Upgradation
During this upgrade period customers will not be able to access any online or offline banking facilities. The bank has issued a formal notice to ensure that its clients are well informed and can make necessary financial arrangements in advance to avoid any urgent complications.
Nepal Bank System Upgradation Service Interruption Timing
The bank has provided a specific timeline for the maintenance activity to minimize the impact on peak business hours. The upgrade is strategically scheduled during the night and early morning when transaction volumes are typically at their lowest.
Key details of the downtime schedule:
Start Time: Friday night at 11:00 PM.
End Time: Saturday morning at 9:45 AM.
Total Duration: Approximately 10 hours and 45 minutes.
Following 9:45 AM on Saturday morning all services are expected to resume their normal operations. However the bank has noted that some services might experience minor lag during the first hour of restoration as the systems synchronize after the reboot.
Affected Banking Services During the Upgrade
The Nepal Bank System Upgradation Service Interruption will impact all digital and physical touchpoints of the institution. Clients are advised that the following services will be completely unavailable during the 10 hour window:
ATM and POS Services: Customers will not be able to withdraw cash from any Nepal Bank ATMs or use their debit and credit cards at Point of Sale terminals in retail outlets.
Mobile Banking: The Nepal Bank Smart app will be offline preventing any fund transfers utility bill payments or balance inquiries.
Internet Banking: The web portal for corporate and individual users will be inaccessible for all transactions.
ConnectIPS and QR Payments: All integrated payment services including Fonepay and ConnectIPS linked to Nepal Bank accounts will not function.
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Remittance Services: Both domestic and international remittance payouts will be paused until the system is back online.
Strategic Importance of the System Upgrade
As the digital landscape in Nepal evolves commercial banks are required to maintain high standards of cybersecurity and transaction speed. Nepal Bank Limited which serves as a major financial hub for government salaries and pension distributions regularly undergoes such upgrades to prevent system crashes during high traffic periods.
The current upgrade focuses on:
Security Enhancements: Protecting customer data against evolving cyber threats.
Transaction Speed: Reducing the time taken for interbank transfers and mobile payments.
Feature Integration: Preparing the backend to support new digital products that the bank plans to launch in the second half of 2082.
Disaster Recovery: Strengthening the backup protocols to ensure data integrity in case of unexpected hardware failures.
Customer Advisory and Preparation
Nepal Bank has expressed its sincere apologies for any inconvenience this temporary suspension might cause to its valued patrons. To ensure a smooth experience the bank recommends the following actions for its customers:
Advance Cash Withdrawal: If you require cash for Saturday morning shopping or travel please withdraw the necessary amount before 11:00 PM on Friday.
Scheduled Payments: If you have any recurring payments or utility bills due please settle them before the system goes offline.
Emergency Contact: In case of any technical issues after the system resumes customers can reach out to the 24/7 helpdesk or the respective branch managers.
Conclusion
The Nepal Bank System Upgradation Service Interruption is a necessary step toward building a more robust and modern financial institution. While the 10 hour downtime on Poush 25 and 26 might cause temporary discomfort for some the long term benefits of a faster more secure banking environment are paramount. By choosing a weekend night for the maintenance the bank has shown a customer centric approach to technical management. Clients are encouraged to cooperate with the bank during this brief period of transition and look forward to an improved digital banking experience on Saturday morning.
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