9th June 2025, Kathmandu
inDrive, a leading ride-hailing app in Nepal, is proud to announce the opening of its official office in Kathmandu, a major step in reinforcing its commitment to supporting driver partners and enhancing service quality for riders across the city.
Nepal inDrive Driver Support Hub
The new office will serve as a central hub for a range of services aimed at empowering the driver community and improving the overall inDrive experience. With the launch of this space, inDrive will now provide in-person driver support and training, community and safety-focused initiatives, localized marketing and partnership programs, and operational support tailored to the local market.
“We are excited to open our doors to our driver partners and the community here in Kathmandu,” said Mark Tolley, Regional Director for APAC at inDrive. “This office is more than just a workspace—it’s a support center designed to help drivers succeed and feel truly connected to the inDrive team.”
Regular training sessions will be conducted at the new office to equip drivers with the knowledge and tools needed to grow professionally and deliver the highest level of service. Additionally, drivers can now visit the office directly if they face any issues or simply wish to speak with a team member in person—an important step toward building stronger relationships and mutual trust.
This launch reflects inDrive’s ongoing commitment to the Nepal market, where the platform has quickly become a preferred choice for both riders and drivers due to its transparent, fair pricing model and user-first approach.
Rita Pokhrel, Director of inDrive Nepal, added: “Nepal is a key market for inDrive, and this new office is a reflection of the strong partnership we’re building with the local driver community. By investing in localized support and listening to our drivers, we’re building a platform that truly works for the people. This office represents our deep commitment to the drivers who power our platform. It’s a place where they can come not just for training or support, but to be heard, to grow, and to be part of something bigger. We’re proud to open our doors here in Kathmandu.”
The Kathmandu office launch further solidifies inDrive’s reputation as a driver-focused, transparent, and community-driven mobility platform, offering a fair and flexible model that has quickly gained popularity throughout Nepal.
About inDrive
inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 280 million times and has been the second most downloaded mobility app for the third consecutive year. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation and delivery. In 2023, inDrive launched New Ventures, a venture and M&A arm.
inDrive operates in 888 cities in 48 countries. Driven by its mission of challenging social injustice, the company is committed to having a positive impact on the lives of one billion people by 2030. It pursues this goal both through its core business, which supports local communities via a fair pricing model, and through the work of inVision, its non-profit arm. inVision’s community empowerment programs help to advance education, sports, arts, and sciences, gender equality, and other vital initiatives.
For more: Nepal inDrive Driver Support Hub