Nepal Life Insurance Company Limited: Overview, Policies & Services

6th January 2026, Kathmandu

Nepal Life Insurance Company Limited has solidified its position as the premier life insurance provider in Nepal since its inception on 21st Baisakh 2058 (4th May 2001). Established under the Company Act 2053 and Insurance Act 2049, the company was pioneered by a group of leading private investors and visionary business houses.

Nepal Life Insurance Company

Over the past two decades, Nepal Life has transformed from a promising startup into a financial powerhouse, commanding nearly one-third of the market share in the Nepalese life insurance industry. Its journey is marked by a consistent commitment to financial stability, innovation in product design, and a customer-centric approach that reaches even the most remote corners of the country.

Vision and Mission for a Secure Nepal

The operational philosophy of Nepal Life is rooted in a vision to make every family in Nepal economically safe and secure. The company believes that when individual households are financially stable, every citizen can contribute more effectively to building a healthy, prosperous, and vibrant nation.

To achieve this, the mission of the company focuses on catering to the financial and social needs of every segment of society. By designing differentiated and innovative insurance instruments, Nepal Life aims to provide security to low-income groups through micro-insurance while also serving the complex needs of high-net-worth individuals and corporate entities. A key pillar of this mission is the delivery of after-sales services that are recognized as the best in the industry.

Strategic Differentiation and Market Presence

Nepal Life Insurance stands out in the competitive financial landscape of Nepal through several strategic advantages:

Nationwide Network: The company operates a vast network of over 190 service outlets, including branches and sub-branches across all 77 districts of Nepal. This ensures that insurance services are accessible to both urban and rural populations.

Professional Agency Force: With over 69,000 licensed agents, Nepal Life possesses the largest and most trained agency force in the country. The company invests heavily in agent recruitment and professional training to ensure that customers receive expert guidance.

Information Technology Infrastructure: Nepal Life has integrated advanced wide area networking to connect all its branches. This IT-centric approach allows for “across-the-counter” services, significantly reducing the time required for policy issuance and servicing.

International Standards: The company strives to adhere to high-quality service standards comparable to global benchmarks, ensuring that Nepalese citizens receive world-class protection.

Robust Risk Management and Reinsurance Partnerships

A critical factor in the reliability of an insurance company is its ability to manage large-scale risks. Nepal Life Insurance maintains a strong financial cushion through strategic partnerships with well-known global and national reinsurance companies. These partnerships allow the company to spread its risk and ensure that claims are paid promptly, even in the event of major disasters.

Key reinsurance partners include:

Hannover Re Life Reinsurance Company, Germany: As one of the top three reinsurers globally, Hannover Re provides a high level of security with its AA- rating from Standard and Poor’s and A+ rating from A.M. Best.

Nepal Reinsurance Company Limited: The primary domestic reinsurer in Nepal, supporting the local insurance ecosystem.

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Himalayan Reinsurance Company Limited: The first private sector reinsurer in Nepal, offering additional capacity for both life and general insurance risks.

Citizen Charter and Service Procedures

To maintain transparency and trust, Nepal Life operates under a clear Citizen Charter. This guide outlines the necessary documentation and processing times for various services, ensuring that policyholders know exactly what to expect.

Policy Purchase: Requires a proposal form, health declaration, citizenship copy, and photos. Most policies are processed within a single day if documentation is complete.

Loan Against Policy: Policyholders can take loans against their original policy documents and citizenship. This service is typically completed on the same day.

Claim Settlement: The company prioritizes claims, with partial maturity claims often processed on the same day. Death claims are generally settled within 15 days of receiving all necessary legal documents, such as death certificates and original policy papers.

Policy Revival and Surrender: For policies that have lapsed, revival takes approximately 3 days. If a customer chooses to surrender a policy, the payment is typically processed within 7 working days.

Diverse Insurance Product Portfolio

Nepal Life offers an extensive range of products tailored to the varying life stages of its customers. These include endowment plans, term insurance, and child-specific education plans.

Endowment Plans: Plans like Naulo Surakshit Jeevan Beema and Sunaulo Bhabisya provide both life protection and a disciplined way to save for the future.

Joint Life Policies: The Jeevan Sarathi Beema Yojana is designed for spouses, allowing both to be covered under a single policy with premium waiver benefits.

Child and Education Plans: The Ketaketi series and Bal Amrit plans focus on securing a child’s educational future, ensuring funds are available for higher studies even in the absence of the parent.

Term and Group Plans: For those seeking high coverage at low costs, term plans like Nepal Life iEnsure provide significant protection. Group insurance plans are also available for corporate employees and community organizations.

Strong Record of Shareholder Returns

Nepal Life Insurance has a legendary track record of rewarding its shareholders. The company has consistently provided a mix of bonus shares and cash dividends. For the recent fiscal year 2080/2081, the board proposed a total dividend of 21.05 percent, consisting of a 10 percent bonus share and an 11.05 percent cash dividend. This history of high returns reflects the company’s strong operational efficiency and its ability to grow the life insurance fund, which now exceeds NPR 200 billion.

Conclusion

Nepal Life Insurance Company Limited remains a cornerstone of the Nepalese financial sector. By combining a vast physical network with innovative technology and a wide array of products, it continues to fulfill its promise of providing “life-long security” to millions. Whether you are an individual looking for a savings plan, a parent planning for a child’s future, or an investor seeking stable returns, Nepal Life provides a reliable and transparent platform to achieve your financial goals.

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