Nepal Telecom Restores CRBT Service After Temporary Disruption
4th September 2025, Kathmandu
Nepal Telecom has officially announced the resumption of its Caller Ring Back Tone (CRBT) service, which had been temporarily disrupted due to technical issues. The company confirmed that the problem has been resolved and the service is now fully operational.
CRBT Service Back in Operation
The CRBT service allows subscribers to set customized tones, music, or messages that callers hear instead of the standard ringing sound. Due to unexpected technical problems, the service was interrupted, leaving many customers unable to access their preferred tones.
Nepal Telecom has now restored the system, ensuring that users can once again enjoy seamless access to CRBT features.
Commitment to Quality Services
In its official notice, Nepal Telecom stated that it always prioritizes the needs and demands of its customers. The company reaffirmed its dedication to providing uninterrupted, reliable, and high-quality services across its network.
By quickly resolving the technical glitches, Nepal Telecom demonstrated its commitment to customer satisfaction and service excellence.
What This Means for Customers
With the CRBT service back online, subscribers can:
Set or change their caller tunes with ease
Access a wide selection of tones and music libraries
Ensure uninterrupted entertainment for callers
The restoration comes as welcome news for thousands of Nepal Telecom users who rely on CRBT for personalization and fun in their mobile experience.
About Nepal Telecom
Nepal Telecom, officially known as Nepal Doorsanchar Company Limited (NDCL), is the largest and state-owned telecommunication service provider in Nepal. Established with the vision of connecting the nation through modern communication technology, the company has played a vital role in bridging digital gaps across urban and rural areas of the country.
As a pioneer in Nepal’s telecom sector, Nepal Telecom offers a wide range of services, including mobile voice, data, fixed-line telephony, internet, and digital services. With its extensive nationwide coverage, the company ensures connectivity even in remote and mountainous regions, supporting both personal and business communication needs.
One of its flagship services is NT Mobile (Namaste SIM), which provides GSM and CDMA mobile communication. The company also delivers 4G/LTE high-speed internet, fiber-to-the-home (FTTH) services, and enterprise solutions tailored for organizations. Nepal Telecom continuously upgrades its infrastructure to meet the growing demand for digital services, recently expanding efforts towards 5G trials and modern digital platforms.
In addition to service expansion, Nepal Telecom focuses on affordability, reliability, and innovation. It has introduced value-added services such as Caller Ring Back Tone (CRBT), e-SIM, and digital payment integration.
As a public limited company, Nepal Telecom contributes significantly to the Government of Nepal’s revenue and remains committed to its social responsibility by supporting ICT development, disaster response, and national digital initiatives.
With its slogan, “Your Own Network”, Nepal Telecom continues to lead the country toward a digitally empowered future.
For more: Nepal Telecom CRBT Service
