9th July 2025, Kathmandu
Nepal Telecom has issued an important notice to its customers in Patan, covering areas such as Ekantakuna, Thasikhel, Mahalaxmi Sthan, and nearby localities.
Nepal Telecom FTTH Patan Outage
The company will be conducting essential internal maintenance and repair work on its Fiber-to-the-Home (FTTH) network infrastructure. This maintenance is scheduled for Wednesday, July 9, 2025 (Asar 25, 2082 BS), beginning at 11:00 PM and continuing until 6:00 AM the following morning.
The FTTH network, a critical backbone for providing high-speed internet, telephone, and television services, will be temporarily disrupted during this maintenance period. Nepal Telecom expects that services such as broadband internet, landline telephone, and IPTV may experience interruptions in the affected areas. The scheduled downtime is necessary to enhance network stability, improve overall service quality, and ensure the longevity of the fiber optic infrastructure that supports thousands of residential and business users in Patan.
Customers in the impacted zones are advised to take note of the maintenance schedule and prepare for potential service outages during the night hours. Nepal Telecom stresses that this repair work is vital to prevent unplanned outages and maintain a seamless digital experience for all subscribers. The company sincerely apologizes for any inconvenience caused by the temporary suspension of FTTH services.
In addition to maintaining the network’s reliability, this upgrade aligns with Nepal Telecom’s broader mission to expand and modernize Nepal’s telecommunications infrastructure, meeting the growing demand for faster and more dependable internet services. The company remains committed to providing cutting-edge FTTH broadband solutions, which are essential for digital communication, remote work, online education, and entertainment services across Nepal.
Should the FTTH services remain unavailable past the scheduled maintenance window of 6:00 AM on July 10, 2025, customers are requested to promptly contact Nepal Telecom’s dedicated Customer Service Center by dialing 198 from any Nepal Telecom phone. Alternatively, customers can reach out directly to the Patan Telecom Office at telephone number 01-5523363 for timely support and updates.
Nepal Telecom encourages all subscribers to stay informed through official channels, including the company’s website and social media platforms, where continuous updates regarding network status and maintenance activities will be posted.
This scheduled FTTH maintenance exemplifies Nepal Telecom’s ongoing efforts to ensure high-quality, uninterrupted telecommunication services. With Nepal’s increasing reliance on fiber optic technology for internet connectivity, telephone communication, and digital TV, such maintenance is essential to uphold service excellence and customer satisfaction.
For more:- Nepal Telecom FTTH Patan Outage