17th June 2025, Kathmandu
Nepal Telecom has announced a scheduled maintenance on its customer service system. The work will take place on Ashad 3, 2082 (June 17, 2025). The process will begin at 11:15 PM and is expected to last for about one hour.
Nepal Telecom Maintenance Tonight
Services Affected During The Maintenance
During the maintenance, some digital services will not work. Customers will not be able to:
Recharge their balance
Check their remaining balance
Subscribe to mobile packages
Nepal Telecom urges users to complete such tasks before the scheduled time. This will help avoid trouble during the brief shutdown.
Other Services Will Run Smoothly
Not all services will be affected. Voice calls, SMS, mobile data, and IPTV will continue to function as usual. Customers can use these services without any disruption.
Nepal Telecom has taken care to ensure that essential communications remain available. Only selected digital services will go offline for system improvement.
Why This Maintenance Is Needed
The company regularly checks and upgrades its system. This ensures better performance and smooth service delivery. Nepal Telecom said the current update is part of their routine improvement plan.
These upgrades help reduce long-term technical issues and support new features in the future. The company believes short-term inconvenience will bring long-term benefits.
Company Apologizes For The Inconvenience
Nepal Telecom expressed regret for any trouble this may cause. The company thanked its customers for their patience. It also promised to complete the work as quickly as possible.
The team is prepared to resolve any unexpected issues that might occur during the process. Technical experts will monitor the system during and after the maintenance.
What Should Customers Do?
Customers are advised to plan. They should recharge or activate packages before 11:15 PM on Ashad 3(June 17). This will help them stay connected and avoid delays.
If customers experience issues during or after the update, they can contact Nepal Telecom’s customer service. They can also visit the official website or mobile app for more support.
Looking Ahead
Nepal Telecom aims to provide better and faster services through regular system improvements. The company is investing in new technologies to meet growing user demands.
By taking early action and keeping users informed, Nepal Telecom shows its focus on quality service. Although the downtime is short, the impact of the update is expected to improve service stability for all.
Stay updated by following Nepal Telecom’s official platforms for any changes or further notices.
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