NIC ASIA Bank Announces 3-Hour Service Disruption for Major System Upgrade
NIC ASIA Bank System
3rd December 2025, Kathmandu
NIC ASIA Bank has issued an extremely important notice regarding an upcoming service interruption.
NIC ASIA Bank System
The bank is scheduling a major NIC ASIA Bank System Upgrade. This crucial technological enhancement will briefly affect several core digital services. The bank has apologized in advance for any inconvenience caused to its customers.
The necessary upgrade work is scheduled for a late-night window. This aims to minimize disruption to daytime business operations. Such technological improvements are vital for enhancing service delivery and security in the modern banking landscape.
Details of the Scheduled Disruption
The service disruption will take place on Thursday, Mangsir 18, 2082 B.S. This date corresponds to an estimated date in December 2025. The scheduled service window for the upgrade is approximately 3 hours.
The interruption will start at 12:05 AM and conclude at 03:00 AM. Customers should take note of this precise timing to plan their financial activities accordingly. The bank carefully selected the late-night timing when transaction volumes are lowest.
Which Services Will Be Affected?
The technology upgrade will cause a partial interruption to several high-traffic banking channels. Customers should anticipate temporary service unavailability for the following core services:
Internet Banking: Online transactions and account access via the web portal may be temporarily unavailable.
Mobile Banking: Services accessed through the NIC ASIA mobile application will be affected.
ATM and POS Terminals: Transactions at Automated Teller Machines (ATMs) and Point of Sale (POS) machines will experience intermittent issues.
Card Transactions: All Debit Cards, Credit Cards, and Prepaid Cards issued by NIC ASIA Bank may be temporarily unusable.
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Customers are advised to complete any urgent transactions before the commencement of the scheduled maintenance window. This preemptive planning will help them avoid any transactional frustration.
The Importance of a System Upgrade
A NIC ASIA Bank System Upgrade is not merely a maintenance task. It is a strategic necessity for any modern financial institution. These upgrades typically involve deploying new security patches, enhancing data processing speeds, and integrating improved features.
The bank actively invests in its technological infrastructure. This commitment ensures that customer data remains secure and that the banking platform can handle increasing digital demands. A robust and up-to-date system is key to providing reliable, fast, and secure banking services.
By conducting this upgrade, the bank is proactively safeguarding its digital ecosystem. This action benefits all users by promising a smoother, more efficient experience after the short downtime.
Why Choose the Late-Night Window?
The selection of the 12:05 AM to 03:00 AM timeframe demonstrates the bank’s commitment to customer convenience. This window is typically characterized by minimal transactional activity. Most customers are not actively engaging in financial transactions during these hours.
The bank is taking every possible step to ensure that the impact on daily financial life is negligible. The partial nature of the interruption means some services might remain functional, but customers should not rely on them fully during the upgrade period.
Commitment to Customer Experience
NIC ASIA Bank sincerely regretted the inconvenience this necessary upgrade might cause. The bank’s customer care services will remain available for queries not related to the technical outage. Customers can always reach out via the provided customer care number (01-5970101) or email ([email protected]) for further clarification.
Once the upgrade is complete, all services will resume full functionality. This brief pause in service is a small trade-off for long-term improvement and security.
Customers should remain patient and trust the bank’s commitment to delivering a world-class banking experience. The successful completion of the NIC ASIA Bank System Upgrade will usher in a period of better digital performance.
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