NIC Asia Bank Urges Customers: Never Share OTP, PIN Code, or Password
NIC Asia Bank Urges
10th December 2025, Kathmandu
NIC Asia Bank has issued an urgent public notice, converting important information into an active warning, urging all valued customers to remain extremely vigilant against increasing cyber threats.
NIC Asia Bank Urges
The bank actively advises customers to exercise caution regarding various scams that misuse the bank’s name, logo, and identity across social media platforms.
These deceitful activities, primarily aimed at obtaining sensitive personal and account details, involve fake emails, photos, and documents offering prizes, job opportunities, or loan approvals.
Customers must be aware of phishing attempts on platforms like Facebook, X (formerly Twitter), YouTube, TikTok, WhatsApp, Viber, IMO, and Messenger.
The bank emphasizes that individuals or groups are creating fake representatives to phone customers with misleading offers or promises, trying to obtain personal information and unauthorized access.
Therefore, all customers are strongly advised to never share OTP, PIN Code, or Password with anyone. This proactive measure aims to protect personal information and prevent financial fraud.
The Rising Tide of Social Media Scams
The digital landscape, while offering convenience, is increasingly exploited by fraudsters. Scammers leverage the wide reach of social media to impersonate legitimate banks. They create sophisticated fake accounts and post attractive, yet false, offers.
Impersonation Tactics: Scammers actively use the NIC Asia Bank logo and branding in emails, photos, and promotional materials. They distribute these through popular social platforms like Facebook, X, and YouTube to build false credibility.
Deceptive Offers: The most common baits include fake prize money winnings, attractive job offers, and pre-approved loan details. These offers act as a lure to persuade unsuspecting customers to interact and divulge sensitive data.
The Goal of Phishing: The ultimate objective is to get customer personal data. Once a customer engages, the scammer attempts to extract private information, including account numbers, personal identifiers, and crucial security credentials.
Phony Phone Calls and Remote Access Fraud
In addition to social media phishing, phone calls claiming to be from “bank representatives” are a significant threat. These fraudsters employ social engineering to manipulate customers into compromising their security.
Misleading Calls: Customers report receiving calls from individuals falsely claiming to be bank staff. They often use high-pressure tactics or urgency to prevent the customer from thinking clearly.
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The ‘Pre-Approval’ Trick: Scammers frequently mention a prize or a ‘pre-approved’ loan that requires immediate action. This urgency is designed to make the customer bypass standard security checks.
Remote Access and OTP Theft: A critical part of the fraud involves showing a fake loan or prize form on the phone to trick customers. The real aim is to obtain personal details or, more dangerously, the OTP (One-Time Password) needed to authorize unauthorized transactions. Never share OTP, PIN Code, or Password under any circumstance.
The Bank’s Official Warning: Protect Your Credentials
NIC Asia Bank has clearly stated that it will never ask customers for their sensitive security details via phone, email, or social media. Protecting your digital identity is a shared responsibility.
Maintain Absolute Secrecy: Customers must keep their personal details absolutely confidential. Crucial security elements include your OTP, your PIN Code, and your Password.
No Sharing Policy: The bank strictly advises against making these private details available to anyone. Legitimate bank staff will never request them for verification or any other service.
Active Counterpart Use: Take an active role in protecting your data. Be suspicious of unsolicited contact offering financial benefits that seem too good to be true. Always verify the authenticity of any communication claiming to be from the bank.
How to Verify and Stay Safe Online
Protecting yourself requires proactive verification and a healthy dose of skepticism regarding online interactions.
Check Official Channels: Always cross-reference any claims or offers by directly checking the bank’s official website or contacting the bank through verified customer care numbers.
Official Social Media Handles: The bank has provided a list of its official social media channels. Customers must use only these verified accounts for communication and information.
Customer Care: For any concerns, customers must call the official customer care number: 01-5970101 or email customercare@nicasia_bank.com. Do not use phone numbers provided in suspicious messages.
Securing Your Financial Future
Vigilance is the best defense against cybercrime. Every customer holds the key to protecting their account. The bank is providing this information to empower customers to actively safeguard their financial well-being.
By refusing to share sensitive information and confirming communication only through official channels, customers can effectively defeat these malicious attempts. The bank continues its commitment to provide a secure banking environment, but customers must play their part by understanding and applying these critical cyber security tips.
For more: NIC Asia Bank Urges
