NIC Asia PAN Email Update Urgent Notice for Customers

2nd April 2026, Kathmandu

The NIC Asia PAN Email Update notice has been issued to ensure better tax compliance and improved customer service for all account holders.

NIC Asia PAN Email Update

NIC Asia Bank Limited has urged its nationwide customer base to update their Permanent Account Number (PAN) and current email address in their bank records as soon as possible. This strategic move is aimed at streamlining tax-related processes and enhancing the overall digital banking efficiency of one of the largest private sector banks in Nepal.

As the financial year 2082/83 progresses, maintaining accurate documentation is essential for both the bank and the individual taxpayer. The NIC Asia PAN Email Update initiative ensures that every transaction and tax deduction is legally accounted for in the national integrated system.

Why PAN Update Is Important for Taxpayers

According to NIC Asia Bank Limited, updating PAN details is crucial for maintaining accurate and verifiable tax records. As per the strict provisions of the Income Tax Act 2058, the interest tax deducted from customer savings accounts must be linked directly to the PAN system of the Inland Revenue Department (IRD) Nepal.

Without this proper PAN linkage, your tax details may not be recorded in the official government portal. This lack of synchronization can lead to significant complications for customers in the future, especially when claiming tax offsets or proving financial standing for loans and visas.

Benefits of Updating PAN Details Online

Updating your PAN information through the NIC Asia PAN Email Update process offers several immediate advantages to customers:

• Automatic Recording: Tax deductions are instantly reflected in the IRD system under your name.
• Digital Certificates: Gain easy access to your annual tax deduction certificates through the bank portal.
• Simplified Clearances: A much faster process for obtaining tax clearance certificates from the government.
• Remote Management: Reduced need for physical visits to bank branches for tax-related queries.

Once the PAN is successfully updated in the bank core banking system, all tax data is automatically matched under Schedule 10, making your annual financial compliance smoother and more efficient.

Easy Ways to Update PAN and Email Information

NIC Asia Bank Limited has provided multiple user-friendly channels for customers to complete their NIC Asia PAN Email Update without any hassle. You can choose the method that best suits your convenience:

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• Official Online Portal: Visit the dedicated “iServe” or customer service portal on the official bank website.
• Mobile Banking Application: Use the “NIC Asia MoBank” app to navigate to profile settings and input your PAN.
• Branch Office Visits: Drop by the nearest of the 360+ branch offices across Nepal for manual assistance.

These flexible options ensure that every customer, regardless of their location, can complete the update process quickly.

Email Update Is Also Mandatory for Digital Banking

In addition to the tax-related PAN requirement, the bank has requested customers to verify and update their active email addresses. This is a core part of the broader NIC Asia PAN Email Update initiative to improve digital communication and security.

Customers can update their email through:

• Video KYC (V-KYC): A digital face-to-face verification for those who cannot visit the bank.
• MoBank App: Simply navigate to the “My Profile” option and edit your contact details.
• Customer Support Desk: Available at all branch locations for immediate updates.

Having a verified email ensures that you receive important transaction alerts, monthly electronic statements, and critical security updates directly to your inbox.

Consequences of Not Updating Your Records

NIC Asia Bank Limited has clearly stated that failure to participate in the NIC Asia PAN Email Update may result in your tax information being excluded from the official IRD system. In such scenarios, the bank will not be held responsible for any discrepancies or legal issues arising from incomplete or unlinked tax records. This makes it essential for all individual and corporate customers to act promptly.

Customer Support and Assistance for 2026

The bank encourages customers who encounter technical issues with the NIC Asia PAN Email Update to contact their nearest branch manager or the central customer service center. If you have already submitted your PAN details in the past but still notice that your tax records are not showing up on the IRD website, you are advised to seek immediate assistance for data synchronization.

Enhancing the Digital Banking Experience in Nepal

The NIC Asia PAN Email Update initiative is a key part of the broader effort of the bank to digitize all essential services. By ensuring that customer data is accurate and up to date, the bank aims to deliver faster, more reliable, and more transparent financial services. Digital updates significantly reduce manual paperwork, minimize human errors, and provide customers with greater control over their personal financial information.

Conclusion

The NIC Asia PAN Email Update notice is a vital step toward improving national tax compliance and banking efficiency. NIC Asia Bank Limited has simplified the process by offering multiple digital and physical channels for data submission. Customers are strongly advised to update their PAN and email information without further delay to avoid future tax complications and to enjoy a seamless, secure banking experience. By keeping your records current, you contribute to a more transparent and digitally empowered financial system in Nepal.

For More: NIC Asia PAN Email Update