Nepal Investment Mega Bank to Remain Open for Essential Services on Monday

6th October 2025, Kathmandu

The notice from Nepal Investment Mega Bank Limited (NIMB) serves as a vital public service announcement, outlining the bank’s operational strategy for Monday, Ashoj 20, 2082 (October 6, 2025), a day that falls within the broader period of “extended public holidays” in Nepal, likely surrounding the major festivals of Dashain and Tihar.

NIMB Remains Open

This proactive communication by the bank is a testament to its commitment to customer convenience and ensuring the continuity of essential financial services, even when the nation’s calendar is marked by official closures. Given that the current date and time align with the operational window specified in the notice, Monday, October 6, 2025, at 11:50:41 AM +0545, and the bank is scheduled to remain open until 2:00 p.m., the information is acutely relevant and time-sensitive for customers seeking banking transactions today.

Detailed Analysis of NIMB’s Operational Announcement

The core of the NIMB announcement can be broken down into several critical components: the operational window, the scope of services, the contextual reason, and the customer support channels.

1. Operational Window and Time Constraint

NIMB has explicitly stated that all counters will remain open until 2:00 p.m. on the specified day. This defines a clear, albeit limited, window for customers to conduct their necessary banking transactions. The timing is a crucial detail, as regular banking hours in Nepal are typically longer (often concluding at 4:00 p.m. or 5:00 p.m. on regular days). The abbreviated schedule until 2:00 p.m. is a standard practice for banks operating during public holidays, balancing the need to serve the public with the observance of the national holiday schedule. Customers must therefore plan their visit to the bank well in advance of the 2:00 p.m. closing time to ensure they complete their transactions.

2. Scope of Service: Essential Banking

The bank will be providing “essential banking services.” This terminology is crucial and is often guided by directives from the central regulatory body, Nepal Rastra Bank (NRB). While the notice does not detail every service, “essential banking services” during national holidays typically include:

Cash Transactions: Deposits and withdrawals, which are fundamental for public convenience, especially during festive periods when immediate cash needs are high.

Cheque Clearing: Processing of urgent cheques, though the actual clearing process might be delayed depending on the central bank’s operating schedule.

Revenue Collection/Government Transactions: Services related to government revenue deposits, customs payments, and other time-sensitive public sector transactions, which banks are often mandated to continue.

Remittance Services: Facilitating inward remittances for families to utilize funds during the festivals.

Non-essential services, such as loan applications, new account opening, advisory services, or complex account maintenance issues, are typically deferred until the resumption of regular banking hours. Customers should primarily focus on urgent, high-priority transactions during this limited operational period.

3. Contextual Rationale: Extended Public Holidays

The motivation behind this special arrangement is to ensure “uninterrupted financial transactions and customer convenience during the extended public holidays.” The Nepali calendar in the month of Ashoj (September/October) is dominated by the Dashain festival, which is one of the longest public holiday periods of the year. While the main Dashain holidays may have concluded just prior to October 6, the period often sees a staggered return to work or a continuation of local and regional observances, leading to the term “extended public holidays.”

This practice of opening branches on holidays demonstrates NIMB’s adherence to the regulatory requirement for banks to maintain a minimum level of service, acknowledging that public cash flow and emergency financial needs do not cease just because the government has declared a holiday. By keeping counters open, the bank mitigates potential financial inconvenience and disruption for its customers.

4. Customer Support and Contact Information

To support the limited physical branch operation, NIMB has provided comprehensive contact details for assistance and inquiries. This ensures that even customers who cannot make it to a physical counter before 2:00 p.m., or those whose inquiries fall outside the scope of essential services, still have a channel for communication.

• Phone: +977-1-4545481, 9851147829, 9851145829
• Email: [email protected], [email protected]
• Website: www.nimb.com.np

The provision of multiple phone numbers, including mobile numbers (starting with 985), suggests the availability of a dedicated helpdesk or duty officers who can address urgent customer queries outside of the physical counter hours. The website remains a constant resource for digital banking services, which are largely unaffected by physical holiday closures.

Digital Banking and Alternative Channels

While the notice focuses on physical counter operations, it is important for customers to leverage the bank’s digital channels, which operate 24/7, especially on a public holiday:

ATMs: For cash withdrawals, which are crucial during festive seasons. NIMB’s extensive ATM network would be the primary channel for cash needs.

Mobile Banking: For fund transfers (Inter-Bank and Intra-Bank), bill payments (utility, mobile top-ups), and balance inquiries.

Internet Banking: For larger-value transfers, detailed account statements, and other online services.

These digital services represent the true “uninterrupted financial transactions” and are often the preferred method for the majority of customer needs during holidays, supplementing the limited services offered at the physical counter.

Conclusion: NIMB’s Commitment to Prosperity

In summary, the Nepal Investment Mega Bank Limited’s announcement is a clear and actionable directive for its customers on Ashoj 20, 2082 (October 6, 2025). The bank is providing a temporary operational lifeline for essential services, confirming that its counters will be open until 2:00 p.m. This initiative aligns with the spirit of facilitating public convenience during a major holiday period. The communication is finalized with the bank’s corporate motto, “Together on the Path of Prosperity,” reinforcing its role as a supportive financial partner to its customers, even during periods of national holiday and reduced operations. Customers are strongly advised to utilize the limited counter hours for urgent needs and rely on the bank’s extensive digital and contact channels for all other inquiries.

For More: NIMB Remains Open