NMB Bank Partners with Best Western Plus Kathmandu to Offer Exclusive Customer Benefits
4th September 2025, Kathmandu
NMB Bank Limited has entered into a strategic partnership with the Best Western Plus Kathmandu Hotel, a globally recognized hospitality brand, to offer exclusive privileges to its customers and employees.
NMB Bank Best Western Partnership
This collaboration is a significant step by the bank to move beyond traditional financial services and create a value-driven, customer-centric model. At the same time, the alliance actively promotes the adoption of cashless transactions, a key objective for Nepal’s evolving financial ecosystem.
Extensive Discounts on Premium Hospitality Services
Under the terms of the agreement, NMB Bank has secured substantial discounts for its cardholders and employees. The most significant benefit is a 20 percent discount on hotel room bookings at the Best Western Plus Kathmandu Hotel. This offer makes a premium stay at a hotel known for its modern facilities, luxurious accommodations, and strategic location more accessible and affordable for NMB Bank’s customers. The discount is extended to both the bank’s millions of customers across its network and its dedicated employees, highlighting NMB Bank’s commitment to providing holistic benefits.
In addition to room bookings, the partnership offers a 10 percent discount on a range of other services within the hotel. These include:
Dining at Sunrise Café and La Vista Rooftop Café: These are two of the hotel’s most popular dining venues, known for their diverse culinary offerings and scenic views.
All bakery items: This provides a small but attractive benefit for customers who wish to enjoy the hotel’s on-site bakery products.
Usage of swimming pool facilities: The hotel’s swimming pool is a key recreational amenity, and the discount on its use adds to the overall value proposition for customers.
These discounts are strategically designed to not only save customers money but also to give them access to a full suite of lifestyle benefits, reinforcing the idea that NMB Bank is a comprehensive partner in their lives, not just a financial institution.
Driving the Cashless Economy through Lifestyle Benefits
A core objective of this collaboration is to accelerate the adoption of digital payments in Nepal. The discounts provided are exclusively available to customers who make payments using their NMB Bank cards (debit or credit). This condition directly links a tangible financial reward to a specific digital behavior, making cashless transactions more appealing and convenient for the consumer. NMB Bank has been a consistent leader in promoting digital banking, and this partnership is a clear extension of that strategy. By integrating banking services with everyday lifestyle needs like hospitality and leisure, the bank is actively helping to reduce dependence on physical cash and is contributing to Nepal’s broader financial inclusion and digital transformation goals. This approach is highly effective as it addresses the practical needs of consumers while encouraging them to embrace modern payment solutions.
The Strategic Importance of NMB Bank’s Network
NMB Bank is a major force in Nepal’s financial sector, with a widespread network that includes 202 branches, 187 ATMs, and 9 extension counters across the country. This extensive presence ensures that a vast number of customers have access to the bank’s comprehensive financial products and services, from savings and loans to its popular digital banking solutions. By partnering with a globally recognized brand like Best Western, NMB Bank leverages its large customer base to secure exclusive deals, which in turn strengthens its brand image as an innovative and customer-first institution. For the Best Western Plus Kathmandu Hotel, the partnership provides direct access to NMB Bank’s expansive and active customer base, leading to increased business and transaction volume, particularly through efficient digital channels. This synergy between the banking and hospitality industries is a powerful model for creating mutual value.
A Growing Trend in Nepal’s Market
This collaboration is part of a growing trend in Nepal where banks are forming alliances with businesses in the hospitality, retail, and healthcare sectors to provide value-added services. The benefits are multi-faceted: customers gain financial savings, businesses gain visibility and new customers, and the economy as a whole benefits from the increased use of digital payment systems, which promotes greater efficiency and transparency. The partnership also provides a notable perk for NMB Bank’s own employees, reinforcing organizational loyalty and motivation by giving them access to the same valuable benefits as customers. As Nepal’s domestic tourism and urban lifestyle demands continue to grow, such strategic partnerships are likely to become more frequent, strengthening the connection between the financial sector and key segments of the economy.
Conclusion
The strategic partnership between NMB Bank and Best Western Plus Kathmandu Hotel is a testament to the evolving nature of banking in Nepal. It successfully merges customer-centric values with the strategic objective of promoting digital payments. The offer of a 20 percent discount on rooms and a 10 percent discount on dining and other facilities makes premium hospitality more accessible to NMB Bank’s customers and employees. By exclusively linking these discounts to digital payments, the bank is playing a key role in driving the push toward a cashless economy. This collaboration sets a positive example of how banks can create holistic value, enhance customer loyalty, and contribute to the modernization of Nepal’s financial ecosystem. As both the banking and hospitality sectors continue to innovate and grow, such strategic alliances will be crucial in fostering a more connected and efficient market for everyone.
For More: NMB Bank Best Western Partnership