NMB Bank Wins Digital Services ICT Award 2025 Towards Enterprise Sector
23rd December 2025, Kathmandu
In a significant achievement for the Nepalese banking industry NMB Bank Limited has been officially recognized as the winner of the Digital Services ICT Award 2025 within the enterprise sector category.
NMB Bank ICT Award
This prestigious award serves as a testament to the bank consistent efforts and commitment toward digital transformation and service excellence in the financial landscape of Nepal. The ICT Awards which are organized annually to celebrate the best in information and communication technology in the country highlighted NMB Bank for its role in strengthening public service delivery through the clever use of modern technology.
RECOGNITION FOR OUTSTANDING DIGITAL TRANSFORMATION
The award honors organizations that have strengthened public service delivery through digitalization. NMB Bank was recognized for modernizing its traditional banking operations by adopting innovative digital solutions that make its services more accessible inclusive efficient and user friendly. The judging committee for the ICT Awards noted that the bank has successfully shifted from traditional banking methods to a more technologically advanced approach. These digital interventions have prioritized the needs of the customer ensuring that banking is a seamless experience for a wide range of users across the country.
DRIVING ACCESSIBILITY AND INCLUSIVITY THROUGH INNOVATION
By simplifying the user experience and reducing the need for physical branch visits NMB Bank has set a high standard for how an enterprise can leverage digital tools to enhance the lives of its clients. One of the standout features of their digital strategy is the adoption of innovative solutions that align with the national goal of creating a digital economy as envisioned by the Digital Nepal Framework. The bank has been active in promoting digital products and paperless banking which has not only improved internal efficiency but has also made its services more inclusive for residents in rural areas who previously had limited access to formal banking.
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A ROBUST PHYSICAL NETWORK COMPLEMENTING DIGITAL GROWTH
Despite the heavy focus on digital growth NMB Bank continues to maintain a strong physical presence to ensure a balanced approach to financial inclusion. Currently NMB Bank provides services through a nationwide network of 202 branches 184 ATMs and 9 extension counters across Nepal. This physical infrastructure complements its digital offerings by providing a point of contact for complex financial needs while the digital channels handle the high volume of daily transactions. The synergy between their physical and digital assets has been a key factor in their success at the ICT Awards this year.
SETTING NEW STANDARDS IN THE ENTERPRISE SECTOR
The award ceremony which brings together industry leaders technology experts and government officials recognized NMB Bank for its ability to lead the enterprise sector into a new era of digitalization. Winning the Digital Services ICT Award 2025 is not just a trophy for the bank but a validation of its long term strategy to become a digital first institution. The bank leadership has expressed that this honor will further motivate the team to continue exploring emerging technologies to provide even more personalized and secure banking experiences in the future.
IMPACT ON THE NEPALESE FINANCIAL LANDSCAPE
As more businesses realize the benefits of digitalization NMB Bank serves as a model for how a large scale organization can successfully navigate the challenges of technological transition. The bank ability to integrate user friendly interfaces with robust backend security systems was specifically praised by the award panel. This balance is crucial in the banking sector where customer trust and data privacy are as important as convenience. As the competition among commercial banks in Nepal intensifies such accolades provide a competitive edge in attracting new deposits and retaining loyal customers.
CONCLUSION AND FUTURE OUTLOOK
In summary the Digital Services ICT Award 2025 for NMB Bank is a celebration of its journey toward excellence in the digital age. By focusing on accessibility and modernization the bank has shown that it is possible to transform a traditional financial institution into a dynamic digital leader. As the bank looks toward the future its focus remains on driving the digital agenda forward and ensuring that every Nepalese citizen can benefit from the power of digital banking. This award confirms that NMB Bank is well positioned to continue its leadership in the financial sector for years to come.
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