27th August 2025, Kathmandu
In a move aimed at enhancing customer experience and promoting employee welfare, Nepal Bank Limited, the country’s oldest commercial bank, has entered into a strategic partnership with Mountain Vista Retreat.
Partnership Between Nepal Bank and Mountain Vista Retreat
This collaboration, finalized through a formal agreement, will provide exclusive discounts ranging from 10% to 15% to the bank’s employees, their family members, and all account holders. This initiative extends the bank’s value proposition beyond traditional financial services and into the lifestyle and hospitality sector.
Details of the Partnership
The agreement was officially signed on Bhadra 9, 2082 (August 25, 2025), in a ceremony that saw the participation of high-ranking officials from both organizations. Representing Nepal Bank, Deputy Chief Executive Officer Prakash Kumar Adhikari signed the document, while Sales Director Pradeep Sharma Poudel signed on behalf of Mountain Vista Retreat. This partnership is designed to foster a stronger bond with the bank’s stakeholders by offering them a tangible benefit that encourages relaxation and well-being. It also serves as an innovative way for the bank to increase customer loyalty and attract new clients through non-financial perks.
About Mountain Vista Retreat
Mountain Vista Retreat is a premier resort nestled in the serene and picturesque hills of Mandandeupur Municipality-2 in the Kavrepalanchok district. Known for its stunning panoramic views, tranquil surroundings, and modern amenities, the retreat has become a popular escape for those seeking a peaceful break from the urban hustle. The resort offers a wide range of services, including luxurious accommodation with scenic mountain views, fine dining featuring both local and international cuisine, and facilities for conferences and corporate events. The partnership with Nepal Bank gives Mountain Vista Retreat a valuable opportunity to tap into a vast and diverse customer base, expanding its reach and encouraging more domestic tourists to visit the scenic district of Kavrepalanchok.
Benefits of the Collaboration
This strategic alliance is a classic example of a win-win situation for all parties involved. For Nepal Bank’s customers and employees, the benefits are direct and significant. Account holders can now enjoy the high-quality services of a premium resort at a more affordable rate, adding tangible value to their banking relationship. Similarly, the exclusive offers for employees and their families are a valuable perk that promotes work-life balance and well-being. This kind of non-monetary incentive can significantly boost employee morale and satisfaction.
For Nepal Bank, the partnership is a key component of its modern customer engagement strategy. In today’s competitive banking landscape, financial institutions are increasingly seeking ways to differentiate themselves by offering unique benefits beyond standard banking products. By collaborating with a well-regarded hospitality brand, Nepal Bank reinforces its brand identity as a customer-centric and progressive institution. Such initiatives can lead to enhanced customer satisfaction, increased loyalty, and a stronger market position.
For Mountain Vista Retreat, the agreement provides a new channel for business development. By gaining access to Nepal Bank’s extensive network of customers and employees, the resort can attract a broader clientele and increase its occupancy rates. This not only benefits the resort itself but also contributes to the growth of local tourism in the Kavrepalanchok district. As more visitors are drawn to the area, the partnership can have a positive ripple effect on the local economy, supporting small businesses and promoting the region’s overall development.
The Broader Context of Banking in Nepal
This partnership reflects a growing trend in Nepal’s banking sector. Financial institutions are moving beyond their traditional roles as mere providers of loans and deposit services. They are increasingly forming alliances with various businesses, from retail stores to hotels and airlines, to offer a comprehensive ecosystem of benefits to their customers. This is a strategic response to the demands of a more digitally savvy and experience-oriented consumer base.
Nepal Bank, as the country’s first commercial bank, has a long and storied history. Founded in 1937, it has been a cornerstone of Nepal’s financial system. Its current initiative with Mountain Vista Retreat demonstrates its adaptability and willingness to evolve with the times, embracing modern marketing and customer relationship strategies. This move solidifies its position as a forward-looking institution that cares for the well-being of its employees and values its customers. The agreement is a clear signal that Nepal Bank is committed to not just providing financial services but also enriching the lives of its stakeholders.
The collaboration is a perfect example of how a partnership between the financial and hospitality sectors can create a mutually beneficial relationship. It provides meaningful discounts to bank stakeholders while helping a local tourism business grow. Ultimately, this initiative contributes to the broader goals of promoting domestic tourism and supporting local economies, making it a positive development for both the corporate and the wider community.
For More: Partnership Between Nepal Bank and Mountain Vista Retreat