30th May 2025, Kathmandu
Reliable Nepal Life Insurance recently organized an Agency Motivation Training Program at its Lamjung branch. The training focused on strengthening agents’ skills and encouraging professionalism in the insurance sector.
Reliable Nepal Life Agent Training
The initiative aimed to boost agents’ morale, improve customer engagement techniques, and highlight the importance of ethics in the insurance profession.
Focused On Skill Enhancement
The training was led by Saroj Adhikari, the Provincial Head of the company. Raju Gurung, Head of the Lamjung Branch, coordinated the session.
Mr. Adhikari focused on key elements of insurance practices. He explained how honesty, strong customer service, and long-term relationships build trust. He also discussed how agents can work more effectively in the field.
His session included practical techniques, sales strategies, and ways to connect with clients more meaningfully. He urged agents to act with purpose and responsibility.
Honest And Efficient Service Matters
Adhikari emphasized that agents must remain committed to integrity and quality. According to him, clients trust insurance companies based on how agents behave and communicate.
He also stated that Reliable Nepal Life aims to maintain customer trust while offering responsible and effective services. “Our agents are our first connection with clients. Their role is vital in earning and retaining trust,” he said.
Enthusiastic Participation
The training saw active participation from agents affiliated with the Lamjung branch. They were fully engaged and interactive throughout the program.
Participants appreciated the company’s effort to support their professional growth. They noted that such programs boost their confidence and work ethics.
Agents also shared their real-life experiences and asked questions during the interactive sessions. This helped build a learning-focused environment and encouraged mutual learning.
Building Professional Confidence
The main goal of the training was to increase agents’ efficiency and motivation. The sessions covered how to explain insurance policies clearly and how to deal with clients respectfully and professionally.
According to the company, well-informed agents are key to the industry’s success. Reliable agents help bridge the gap between insurance providers and the public.
After the training, many agents expressed their readiness to work more responsibly. They said the session helped them become more confident and capable.
Strong Agent Support From Company
Branch Head Raju Gurung shared that the company will continue conducting such programs. He said the focus will remain on improving agents’ knowledge, behavior, and communication skills.
“These trainings are not just one-time events. They are part of our ongoing effort to raise service standards,” Gurung explained. He thanked all the participants for their active involvement.
He also assured that Reliable Nepal Life will continue investing in capacity-building programs across its branches.
Long-Term Industry Benefits
Reliable Nepal Life views training as a way to uplift the entire insurance industry. According to the company, capable and ethical agents create stronger public trust in insurance services.
Well-trained agents also help explain policies more effectively. This increases awareness, especially in semi-urban and rural areas.
The company believes that motivated agents can expand the market. Their improved performance leads to better customer satisfaction and retention.
Addressing Real Market Challenges
The training also addressed the current challenges faced by insurance agents. These include client hesitancy, lack of awareness, and tough competition in the field.
Through discussion and strategy-sharing, agents learned how to overcome these obstacles. Trainers gave examples and scenarios that reflected actual field conditions.
This practical approach helped agents prepare for real-world problems they may face during their work.
Renewed Energy Among Agents
Several attendees shared their feedback. They said the session gave them a new sense of direction. Some noted that the training reminded them of their responsibilities towards clients.
Others mentioned that it helped renew their interest in professional development. Most agents agreed that more such programs would improve their work outcomes.
Looking Ahead
Reliable Nepal Life has planned similar programs in other provinces. It aims to build a nationwide culture of professionalism and ethical business practices.
The company is also developing more interactive modules and digital training formats for future sessions. These efforts will ensure consistency and accessibility for agents from all regions.
Reliable Nepal Life is committed to growing alongside its agents. By investing in training, the company seeks to serve its clients better and contribute to a stronger insurance system in Nepal.
For more: Reliable Nepal Life Agent Training