2nd September 2025, Kathmandu
Siddhartha Bank has entered into a strategic, exclusive partnership with Himalayan Front Hotel in Pokhara, allowing the bank’s customers to receive a discount of up to 20% on a variety of hotel services.
Siddhartha Bank’s Discount at Himalayan Front
This collaboration is a key initiative by Siddhartha Bank to not only provide added value and lifestyle benefits to its customers but also to actively promote the adoption of digital payment methods over traditional cash-based transactions.
Agreement Details and Customer Benefits
Under the exclusive agreement, any customer of Siddhartha Bank is eligible for the special discount when they make payments at the Himalayan Front Hotel using their Siddhartha Bank cards or mobile banking services. This partnership is structured to be mutually beneficial, as it provides Siddhartha Bank customers with tangible perks while encouraging them to use the bank’s digital platforms. The benefits of this collaboration are straightforward and customer-centric:
Up to 20% Discount: Customers can enjoy discounted rates on a wide range of services offered by the hotel.
Flexible and Convenient Payment: The offer is valid for both card and mobile banking transactions, giving customers the flexibility to choose their preferred digital payment method.
Enhancing the Customer Experience: By linking core banking services with hospitality and lifestyle benefits, Siddhartha Bank is adding a layer of convenience and value to its customer relationships that goes beyond traditional financial services.
This type of partnership aligns with a growing trend in Nepal’s banking sector, where financial institutions are collaborating with various businesses to offer loyalty perks and exclusive deals. These collaborations serve as a powerful tool to enhance customer engagement and differentiate the bank in a competitive market.
Promoting Digital Transformation
Siddhartha Bank has a stated mission to lead the way in digital transformation within Nepal’s financial sector. This partnership with Himalayan Front Hotel is a clear example of that commitment. The bank has been actively promoting a range of digital banking solutions, including mobile banking, e-wallet integrations, and online bill payments. By offering an attractive discount, the bank is providing a direct incentive for its customers to use digital payments, thereby contributing to the broader national agenda of reducing dependency on cash transactions and fostering a more cashless economy.
The bank views such initiatives as a way to not only reward its customers for their loyalty but also to strengthen the overall digital ecosystem of Nepal. As more businesses and customers adopt digital payment methods, it creates a more efficient and transparent financial system for everyone. For customers who have questions or need assistance regarding the offer, Siddhartha Bank has emphasized its commitment to customer support through its 24/7 customer service center, Siddhartha Care. This round-the-clock availability ensures a smooth and hassle-free experience for customers looking to take advantage of the discount.
Significance of the Partnership
The collaboration between Siddhartha Bank and Himalayan Front Hotel is significant for all parties involved:
For Siddhartha Bank: It deepens customer loyalty by offering perks that go beyond standard banking services, making the bank more a part of its customers’ lifestyle.
For Himalayan Front Hotel: It provides a reliable way to attract more guests by tapping into Siddhartha Bank’s large customer base.
For the Customers: It’s a win-win situation where they get to enjoy valuable discounts while adopting more secure and convenient digital banking habits.
For the Economy: It supports the national digital transformation agenda by promoting a shift away from cash and towards digital payments.
This partnership is part of a broader trend where banks are shifting toward lifestyle banking, which integrates financial services with everyday activities like travel, dining, and shopping. This is a strategic move that helps banks stay relevant and competitive by providing a more holistic and convenient customer experience. It shows that financial institutions are recognizing the importance of non-traditional benefits to attract and retain modern consumers.