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Ncell Building Green Park

Ncell Building Green Park at the Heart of the City in Lainchaur   

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22nd April 2021, Kathmandu

Ncell Axiata Limited as a part of its Corporate Social Responsibility (CSR) initiative, has taken up the responsibility for building and maintaining iconic Lainchaur ground at the heart of the city. With the aim to greatly benefit the people of Kathmandu, the building of the iconic Lainchaur Green Park will contribute to the making of a clean, green, and healthy city.

The park is being built at the Lainchaur ground of Kathmandu Metropolitan City, Ward 26 and it will include features such as a mini football ground, basketball court, open gym, children’s play areas, and green garden, among others. The green park is being constructed in a 54,921 sq ft. area.

Ncell and Kathmandu Metropolitan City, Ward 26 has signed a memorandum of understanding (MoU) for the development and maintenance of the green park under the CSR initiative of the company. In line with the MoU, the park’s master plan is designed by Kathmandu Metropolitan City, which is being built by Ncell accordingly.

Currently, after completion of the ground clearance, ground excavation work is underway. Traditional stone spout, parking facility for visitors, facility of restrooms, and provision of solar lights for the park even during nighttime are some of the additional features of the park.

Andy Chong, CEO of Ncell, sharing his excitement said, “Ncell has been implementing various initiatives under our CSR, contributing in socio-economic development prioritizing environment/climate action under our sustainability and CSR. This greening initiative will contribute to a healthy environment for the community as a whole and support to deliver of Ncell’s climate action goals. We are glad to collaborate with the government and contribute towards the development of a green park which will be an exemplary park at the heart of our city.

Khyam Tiwari, Chairman of Kathmandu Metropolitan City, Ward 26, further said, “We are very much thankful to Ncell for this association. We will be extending any necessary support for successful implementation of this project which will be a great asset of our community and ward for developing a green and healthy city.”

As a responsible corporate citizen, Ncell has been placing top priority on climate action and the environment apart from the education and health sector to contribute the government towards achieving environmental goals under the Sustainable Development Goals (SDGs). The environment is also one of the CSR areas defined by the government in the Industrial Enterprise Rules 2019 for taking up social projects.

Ncell has made a significant investment of more than NPR 1.27 billion in various social projects, contributing to the socio-economic development since its inception in the sectors including areas like Health, Education and Environment, Disaster Preparedness and Response, and Livelihood Support among others with a primary focus on three main areas—Health, Education and Environment as core areas.

Under the environment, Ncell also is building and maintaining greenery alongside the green belt area of the Koteshwor-Kalanki Ring Road stretch in collaboration with the Department of Forest and Soil Conservation (DoFSC). The project covers approximately an area of 10.2 kilometers.

Previously, the company had supported reforestation by planting 50,000 trees in 33 hectares of barren areas of Dhanushadham Protected Forest (DPF) and implemented environmental awareness program in Dhanusha, contributing to awareness and conservation of the environment. After the implementation of this project, DPF was declared as ‘Illicit Felling and Open Grazing Free Zone’ by the government for the conservation and development of the forest.

Ncell Centre at TIA

Ncell’s New Ncell Centre at TIA

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26th November 2020, Kathmandu

Ncell Axiata Limited has started providing service from its newly opened Ncell Centre in the arrival section of Tribhuwan International Airport. The new Centre has taken all safety measures for operation as per the government-mandated health and safety guidelines during the ongoing COVID-19 pandemic.

The new Centre established in-line with the company’s brand promise Today, Tomorrow, Together, provides multiple customer services from a single touch-point giving customers a world-class customer service experience. Customers visiting the Centre can acquire all services, ranging from the general inquiry on products and services to SIM subscription to internet setting to various enterprise services.

The Center also supports in the upgrading of their SIM cards to 4G, change of SIM and mobile number, modification of CUG numbers, biz plans, international roaming, bill payments, balance recharge, and transfer, among many other services.

Ncell believes that this new service outlet brought into operation in line with its endeavor to provide world-class quality service to valued customers will add great value to travelers/customers landing in Kathmandu from abroad. The Centre provides customer service from 9 am to 5:30 pm, 7 days a week.

Ncell operates 32 Ncell Centers across the country as a part of the company’s effort to reach out to the customers and better cater to the need of the customers locally for enhancing the customer experience.

Ncell Bhairahawa Centre

Ncell Opens Ncell Centre in Bhairahawa

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10th November 2020, Kathmandu

Ncell Axiata Limited has opened Ncell Centre in Bhairahawa to serve its customers with simplified customer care and enhance the customer experience. The new Centre has started its operation taking the required safety measures following government mandated health and safety guidelines during the ongoing COVID-19 pandemic.

The Centre located at Milanchowk-5, Koirala Complex of Bhairahawa, provides all customer services from a single touch-point. Customers visiting the Centre can acquire all services, ranging from general enquiry on products and services, SIM subscription, internet setting to various enterprise services from the Centre.

From the Centre, customers can also upgrade their SIM cards to 4G, change SIM and mobile number, modify CUG numbers, biz plans, international roaming, make bill payments, recharge balance and transfer, among many other services.

On the occasion of opening of the new Centre, customers visiting the Centre for various purposes will also get different volume of data for free as gift until November 15, 2020. Customers purchasing new SIM cards from this Centre will get 1GB data for free valid for 7 days between 5 am to 5 pm from the date of activation. Customers topping up balance of Rs 200 from the Centre get 1GB data for free which is also valid for 7 days between 5 am to 5 pm.

Similarly, customers who recharge balance of Rs 500 and Rs 1000 get 1GB data for free valid for 30 days and 2GB data valid for 30 days respectively. For SIM upgrading from 3G to 4G from the Centre, customers will get 1GB data that can be used within 7 days.

Ncell believes that in line with its endeavor to provide world class quality service to valued customers, opening of new Centre will add great value to customers in the region. The Centre provides customer service from 9 am to 5:30 pm, 7 days a week.

Ncell operates 31 Ncell Centers across the country as a part of the company’s effort to reach out to the customers and better cater to the need of the customers locally for enhancing the customer experience.