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Vianet’s Clients Data Hacked

Vianet Was Released Without any action in case of Hacking Customer Data

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17th Feb 2021, Kathmandu

Vianet Communications, an Internet service provider was found to be free of regulatory consumer data theft.

Last year, the data of Vianet’s customers was made public by hackers. Sensitive data of more than 50,000 customers was leaked and made public.

Thousands of e-mail addresses, cell phone numbers, and customer locations have been leaked due to Vianet’s insecure security system and security vulnerabilities.

However, it has been reported that the telecommunications regulator has left Vianet, an internet service provider, without taking any action.

The hacker involved in the incident was arrested by the Nepal Police with the help of the company’s complaint and regulatory body, but the company was acquitted even though it impacted customers due to its failure in the incident.

According to the NTA, the Nepal Telecommunications Authority (NTA) has cut off the release letter to alert the company to the hacked customer data.

By sending a letter to the company last December, NTA saved the company by sending only a general warning letter without taking any action.

NTA has warned the company not to take any action in this regard without presenting any details for its investigation.

If Vianet does not take action in such cases, the data of the company’s customers may be leaked again tomorrow.

According to the report, the incident has been settled for a long time. NTA also believes that Vianet had affected NTA’s top officials in the incident.

‘The owners of Vianet may have had very close relations with the authorities, but no action has been taken. Other ISPs may have been charged and fined,’ the source said.

NTA sources said it would be difficult to take action against others tomorrow as the authority could not take action against other small ISPs, except in regular accidents and vulnerabilities.

In such cases, according to international practice, companies that have leaked data are held responsible and the company has taken action against customers for stealing or hacking customer data.

The most dramatic example of this is the acts and fines imposed on Facebook by different countries. In which the data of Facebook users has been used and leaked by other companies.

Similarly, in the United Kingdom, in the case of hacking the data of Marriott Hotel’s clients, the company was subject to security reforms, including fines.

Vianet Communications Launches E-Learning Pack

Vianet Resumes New Installations and Introduces E-learning Pack

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7th August 2020, Kathmandu

Following the end of the nation-wide lockdown, Vianet Communications Pvt. Ltd. has resumed new installations. With an approximate market share of 14%, Vianet is the second most popular ISP in Nepal. Vianet offers a wide array of internet plans with exciting features to cater to its large customer base.

HOME PLAN: ALL GUNSAMPANNA INTERNET

Vianet’s Home Plan features ViaTV, ViaSecure, and 24-hour service assistance. ViaTV allows customers to experience a world-class quality of live television, free movies, Auto Channel Recording, etc. ViaSecure on the other hand is a feature that lets users control what is browsed on the internet. Recently, Vianet has started offering MultiTV features for free on some of the Home Plan All Gunsampanna Packages.

The Home Plan has 3 different subscription packages based on the internet MBPS – 30 Mbps, 40 Mbps, and 60 Mbps.

Gunsampanna – 30 (TV +)

MBPS Subscription Period Package Price Renewal Offer MultiTV
30 Mbps 1 Month Rs. 1,550 Rs. 1,550 1 TV
30 Mbps 3 Months Rs. 4,500 Rs. 4,350 1 TV
30 Mbps 12 Months Rs. 15,000 Rs. 14,400 1 TV

Gunsampanna – 40 (TV +)

MPBS Subscription Period Package Price Renewal Offer MultiTV
40 Mbps 1 Month Rs. 1,850 Rs. 1,800 2 TVs
40 Mbps 3 Months Rs. 5,400 Rs. 5,100 2 TVs
40 Mbps 12 Months Rs. 17,400 Rs. 16,800 2 TVs

 Gunsampanna – 60 (TV +)

MPBS Subscription Period Package Price Renewal Offer MultiTV
60 Mbps 1 Month Rs. 2,250 Rs. 2,200 3 TVs
60 Mbps 3 Months Rs. 6,600 Rs. 6,450 3 TVs
60 Mbps 12 Months Rs. 21,600 Rs. 21,000 3 TVs

 HOME PLAN ONE-TIME CHARGES

Upon the initial installment, customers are subjected to pay the following one-time charges.

For INTERNET
Subscription Period Installation Charge Fiber WiFi Device Deposit
1 Month Rs. 3,000 Rs. 500
3 Months Rs. 2,500 Rs. 500
12 Months Rs. 1,500 Rs. 500

 

For NET TV
Subscription Period STB Activation (Primary) STB Deposit
1 Month Rs. 3,000 Rs. 500
3 Months Rs. 2,500 Rs. 500
12 Months Rs. 1,500 Rs. 500

 

Additional STB Activation STB Deposit
Rs. 2,000 Rs. 500
Rs. 2,000 Rs. 500
Rs. 2,000 Rs. 500

 TERMS AND CONDITIONS APPLY

VALUE PLAN:

Vianet also offers a value plan that only includes internet services for customers who do not require additional features of ViaTV, ViaSecure, etc.

MBPS Subscription Period Price
45 Mbps 1 Month Rs. 1,550
45 Mbps 3 Months Rs. 4,500
45 Mbps 12 Months Rs. 15,000

VALUE PLAN ONE-TIME CHARGES

The following installation is levied to new customers upon installation.

For INTERNET
Subscription Period Installation Charge Fiber WiFi Device Deposit
1 Month Rs. 3,000 Rs. 500
3 Months Rs. 2,500 Rs. 500
12 Months Rs. 1,500 Rs. 500

SOHO PLAN:

The SOHO Plan is a package intended for ‘Small Office and Home’. It flaunts features like priority support, loss-less internet, limitless consumption, etc. among many other features that are especially suited for small offices.

The SOHO Plan is segregated into 3 different package plans – Fibre Biz Silver, Fibre Biz Gold, and Fibre Biz Platinum. All 3 of these packages are subjected to a renewal price and several one-time charges.

Fibre-biz Silver (TV+)

MBPS Subscription Period Renewal Price ViaTV
25 Mbps Unlimited 1 Month Rs. 2,500 N/A
25 Mbps Unlimited 3 Months Rs. 7,100 FREE
25 Mbps Unlimited 6 Months Rs. 14,000 FREE
25 Mbps Unlimited 12 Months Rs. 25,050 FREE

 

Fibre-biz Golden (TV+)

MBPS Subscription Period Renewal Price ViaTV
35 Mbps Unlimited 1 Month Rs. 3,500 N/A
35 Mbps Unlimited 3 Months Rs. 10,000 FREE
35 Mbps Unlimited 6 Months Rs. 19,500 FREE
35 Mbps Unlimited 12 Months Rs. 36,650 FREE

 

Fibre Biz Platinum (TV+)

MBPS Subscription Period Renewal Price ViaTV
50 Mbps Unlimited 1 Month Rs. 6,500 N/A
50 Mbps Unlimited 3 Months Rs. 18,500 FREE
50 Mbps Unlimited 6 Months Rs. 35,100 FREE
50 Mbps Unlimited 12 Months Rs. 65,650 FREE

 

SOHO PLAN ONE-TIME CHARGES

Customers are subjected to different one time charges for the internet, ViaTV, and Secondary ViaTV under the SOHO Plan.

FOR INTERNET
Subscription Period Installation Charge Fiber WiFi Device Deposit
1 Month Rs. 3,000 Rs. 500
3 Months Rs. 2,500 Rs. 500
6 Months Rs. 2,000 Rs. 500
12 Months Rs. 1,500 Rs. 500

 

FOR VIATV
Subscription Period STB Activation (Primary) STB Deposit
1 Month Rs. 3,000 Rs. 500
3 Months Rs. 2,500 Rs. 500
6 Months Rs. 2,000 Rs. 500
12 Months Rs. 1,500 Rs. 500

 

SECONDARY VIATV CHARGEPeriod STB Activation (Primary) STB Deposit
1 Month Rs. 3,000 Rs. 500
3 Months Rs. 2,500 Rs. 500
6 Months Rs. 2,000 Rs. 500
12 Months Rs. 1,500 Rs. 500

 TERMS AND CONDITIONS APPLY

E-LEARNING PACKAGE:

Due to the recent pandemic, educational institutions have been operating online through the use of different mediums such as video conferences and tutorials. Understanding that such tools have a requirement of high bandwidth, Vianet has introduced their new E-Learning and TV Pack targeting students, teachers, and all families that have been making more use of such tools.

The E-Learning Pack features 2x speed upto 50 Mbps, ViaSecure and ViaTV.

MBPS Subscription Period Price ViaTV ViaSecure (Focus Mode)
50 Mbps (6 AM – 4 PM)

25 Mbps (Normal Hours)

 1 Month Rs. 1,700 ✔️ ✔️
50 Mbps (6 AM – 4 PM)

25 Mbps (Normal Hours)

 3 Months Rs. 4,950 ✔️ ✔️

TERMS AND CONDITIONS APPLY