Revolutionizing Nepalese Business: Ting Ting Launches Multi-Modal AI Agents and Voice Forms
1st January 2026, Kathmandu
In a historic moment for the nation’s tech sector, Ting Ting has officially expanded from an AI telephony service to a multi-modal powerhouse, launching a suite of products designed to redefine the relationship between businesses and the millions of people they serve.
Ting Ting Multi-Modal AI Agents
This launch marks the first time a Nepali tech company has unveiled an integrated AI infrastructure of this scale, setting a new global benchmark for localized intelligence.
Moving beyond its established leadership in one-way automated voice calls, Ting Ting has introduced four major product lines that collectively form an “Understanding Engine.”
The Four Pillars of the Ting Ting Ecosystem:
Ting Ting Voice (Powered by RIRI): Utilizing their proprietary RIRI engine, this system delivers outbound calls with human-grade fidelity. Unlike global AI models that struggle with Nepali phonetics, RIRI is trained on local dialects and emotions, ensuring every interaction feels authentic and familiar.
Ting Ting Text: A high-throughput text engine integrated with Nepal’s largest SMS infrastructure, ensuring that critical updates and public notices reach the mass market with zero latency.
Ting Ting Forms (Voice-to-Insight): A breakthrough in data collection, Ting Ting Forms replaces tedious surveys with voice-based feedback. It captures spoken responses, transcribes them, and extracts emotional sentiment, turning raw audio into actionable business intelligence instantly.
Ting Ting Agents (The Future of Two-Way Interaction): The centerpiece of the launch, these AI-powered agents eliminate the frustration of traditional IVR systems.
By removing “Press 1” and “Press 2” menus, Ting Ting Agents allow customers to speak naturally. The system understands intent and dialect in under 200 milliseconds, resolving queries with 75% higher efficiency than traditional methods.
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RIRI and Data Foundry: The Sovereign AI Advantage. At the heart of this revolution is RIRI, a proprietary Text-to-Speech (TTS) engine built from the ground up in Nepal.
Through its dedicated “Data Foundry,” Ting Ting has curated high-quality, culturally grounded datasets that allow the AI to speak in a tone that resonates with the Nepali soil, shattering the linguistic barriers often found in global systems.
Engineered on a distributed architecture designed for billion-scale systems, Ting Ting’s infrastructure is built for extreme pressure.
The platform features self-healing microservices and enterprise-grade encryption, ensuring that as businesses scale their “listening” and “understanding,” their data remains battle-tested and secure.
“The greatest challenge of modern business isn’t communication; it’s comprehension,” the company stated during the launch.
Ting Ting has now provided the tools for every Nepali business to meet that challenge, proving that the future of technology isn’t just about machines, it’s about humans amplified through AI.
About Ting Ting: Ting Ting is Nepal’s first AI communication platform. Born in Nepal and built for the world, it leverages a proprietary voice engine and a massive parallel-compute architecture to empower market leaders across every major domain.
For more: Ting Ting Multi-Modal AI Agents
