Traffic Police help desks
17th September 2025, Kathmandu
As the major festive season approaches, the Traffic Police help desks are now operational across 15 strategic locations in the Kathmandu Valley traffic.
Traffic Police help desks
These desks aim to ensure festival travel safety and provide much-needed passenger assistance for thousands of people heading out of the capital.
This initiative, a collaborative effort with partners like Sipradi, NADA, and Kathmandu Metropolitan City, is a proactive step to manage the annual pre-festival exodus.
Senior Superintendent of Police (SSP) Navaraj Adhikari, Chief of the Valley Traffic Police Office, announced the establishment of these desks.
He stated their purpose is to simplify passenger movement and prevent accidents during the high-traffic period. The teams, which include representatives from the Department of Transport Management and transport entrepreneurs, are deployed to monitor various aspects of public transport.
Locations and Services
The 15 designated locations for these help desks are key transport hubs. They include New Bus Park, Nagdhunga, Kalanki, Swayambhu, Halchowk, Machhapokhari, Chabahil, Tilganga, Koteshwor, Jagati, Satdobato, Balkhu, Dakshinkali, Sundhara, and Sanga. These strategic points are where the majority of long-distance buses depart or pass through.
The services provided by these desks are comprehensive. They are designed to address the most common problems faced by travelers during festival seasons. The focus is on ensuring fair and safe travel for all passengers.
Tackling Fare and Safety Issues
A primary function of these help desks is to prevent fare exploitation. The teams will actively monitor transport companies to ensure they do not charge more than the government-fixed fare. Vijay Bahadur Swar, President of the National Federation of Nepal Transport Entrepreneurs, emphasized this point.
He noted that the desks will also check if fare rates are prominently displayed at every ticket counter. This transparency helps passengers avoid overpaying for their journeys.
Furthermore, the desks are crucial for safety checks. They will confirm that long-distance buses have two drivers, a mandatory safety regulation for extended trips. This measure helps prevent driver fatigue and reduces the risk of accidents. The teams will also be on the lookout for other dangerous practices, such as overloading passengers beyond the vehicle’s capacity.
Combating Illegal Practices
Beyond fare and safety, the help desks will crack down on illegal practices common during festival travel. The police will monitor against the black-marketing of tickets, a practice that drives up prices and creates shortages.
They will also address the problem of drivers abandoning passengers midway through their journey, a serious issue that leaves travelers stranded.
This proactive approach by the Traffic Police and its partners is a significant step forward. By providing direct passenger assistance and enforcing regulations, they aim to make the festival travel experience smoother and safer for everyone.
This initiative highlights the commitment of authorities to prioritize public welfare during one of the busiest travel periods of the year. The teams will remain operational throughout the festival season, ensuring continuous monitoring and support for all travelers.
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