NTC Grievance Registration Portal Launched: Easy Online Support & NT Fiber Offers
21st October 2026, Kathmandu
Nepal Telecom introduces its Rs. 4,999 for 30 Mbps package alongside online demand and grievance registration for NT Fiber. Learn how to apply for new connections or register support issues easily via complain.ntc.net.np or the upgraded 198 helpline.
Nepal Telecom (NTC) has seen a surge in user adoption following the launch of its new special promotional package for its FTTH (Fiber to the Home) service, widely known as NT Fiber.
Under the latest offer, Nepal Telecom is providing a 30 Mbps internet package at an attractive price of Rs. 4,999, alongside a variety of other high-speed options designed to suit different household and business needs.
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To handle the growing volume of requests, NTC has upgraded its 198 helpline capacity. Customers can call 198 to request new line installations and get localized support.
Furthermore, NTC has simplified access by introducing online demand and grievance registration for NT Fiber. Subscribers can visit complain.ntc.net.np and log in using their Nepal Telecom mobile number to submit connection requests, provide necessary installation details, or log service complaints seamlessly from anywhere.
