Standard Chartered Bank ATM Outage at New Baneshwor on Laxmi Puja Leaves Customers Stranded

9th November 2026, Kathmandu

Standard Chartered Bank ATM Down at New Baneshwor on Laxmi Puja; Customers Left High and Dry

Standard Chartered Bank Nepal’s ATM at New Baneshwor went out of service on Laxmi Puja, leaving customers unable to withdraw cash during the major festival.

Customers of Standard Chartered Bank Nepal faced severe inconvenience on Sunday as the bank’s ATM located at its head office premises in New Baneshwor was out of service on the auspicious occasion of Laxmi Puja.

During Laxmi Puja, cash and property are traditionally worshipped as symbols of Goddess Laxmi, making access to cash critical for festival rituals and expenses.

According to affected customers who visited the ATM booth around 4:00 PM on Laxmi Puja day, they were unable to perform cash withdrawal transactions.

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Out of the two ATMs available at the location:

First Machine: Omitted the “Cash Withdrawal” option entirely, displaying only secondary options such as Mini Statement, Balance Inquiry, and PIN Change.

Second Machine: Displayed an error message apologizing for being unable to provide service due to technical issues.

Customers expressed deep dissatisfaction over the bank’s failure to maintain basic cash services at its main location during a major public festival when demand for cash is at its peak.

For more: Standard Chartered ATM Outage