Citizens Bank Relocates Flood-Damaged Devighat Branch to Battar, Nuwakot; Organizes CSR Health Camp

3rd November 2026, Kathmandu

Citizens Bank International Limited has officially relocated its Devighat branch in Nuwakot to Battar, Bidur Municipality Ward No. 2, following severe infrastructure damage caused by a devastating flood in the Bhotekoshi River on Bhadra 10.

Citizens Bank Devighat Branch Relocated

The newly established Battar branch was formally inaugurated by Chief Executive Officer Ganesh Raj Pokharel to ensure smooth, accessible, and high-quality financial services for local clients.

Branch Relocation and Operational Context

The strategic relocation restores full banking operations to the region following natural disaster disruptions.

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• Cause of Relocation: Complete destruction of the former Devighat branch premises during the Bhadra 10 Bhotekoshi River flood.
• New Location: Battar, Bidur Municipality-2, Nuwakot District, Bagmati Province.
• Distance Proximity: Located approximately 7 kilometers from the former Devighat branch location.
• Regional Presence: Citizens Bank operates 56 branches across Bagmati Province.
• Target Services: Structured to provide retail banking, small enterprise loans, and corporate banking solutions.

Corporate Social Responsibility (CSR) Health Initiative

To mark the inauguration, the bank conducted a community welfare event under its CSR mandate.

• CSR Program: Free health screening camp organized at the Battar branch premises.
• Healthcare Services Offered: Free screenings for oral cancer, heart disease, vascular conditions, Body Mass Index (BMI) assessments, and blood sugar (diabetes) testing.

Bank Infrastructure and Operational Reach

Citizens Bank maintains an extensive distribution network across Nepal.

• Physical Network Distribution: Operates across 61 districts via 200 branches, 157 ATMs, 3 extension counters, and 42 branchless banking units.
• Total Customer Base: Serving over 2.02 million (20 lakh 82 thousand) clients.
• Strategic Offerings: Winner of “Bank of the Year” titles (2024 and 2025), operator of the “Citizens Fonepay Credit Card”, and provider of comprehensive digital channels.

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