Citizens Bank Digital Month Utsav campaign launched

15th April 2026, Kathmandu

Citizens Bank International Limited has launched an exciting promotional campaign titled “Citizens Digital Month Utsav – 19th Anniversary Celebration Campaign 2083” to mark nearly two decades of service in Nepal.

Citizens Bank Digital Month

This campaign is strategically designed to promote digital banking services while offering attractive benefits and discounts to customers across its extensive branch network.

As the financial landscape shifts toward a cashless economy, the bank aims to encourage users to adopt modern banking solutions through this limited-time celebration. Effective from Baisakh 2083, the campaign integrates financial rewards with advanced technology to provide a superior banking experience in April 2026.

Wide Range of Digital Offers

Under the Digital Month Utsav campaign, customers can enjoy multiple benefits on various banking services. The primary focus of this initiative is to drive the usage of debit cards, Point of Sale (POS) transactions, and e-commerce payments among the general public.

Key Digital Highlights:

Cashback on POS: Customers making payments through debit cards on POS machines at retail outlets can receive instant cashback.

Online Shopping Discounts: Special incentives are available for e-commerce transactions and digital wallet top-ups.

Reduced Transaction Costs: The bank has lowered the barriers for digital payments to reduce dependency on physical cash.

These offers are expected to significantly boost digital transaction volumes while rewarding loyal customers for their shift toward modern payment methods.

Discounts on Card and Banking Services

The 19th-anniversary campaign includes special discounts on card-related issuance and maintenance. Customers looking to upgrade their banking experience can do so with reduced financial overhead during this period.

Service Fee Reductions:

New Card Issuance: Major discounts on the annual fees for new debit card applications.

Mobile & Internet Banking: Waiver or reduction of renewal charges for the bank’s digital platforms.

Dizi Bank Benefits: Users of the bank’s specialized digital portal, Dizi Bank, can access exclusive high-yield savings offers and priority service features.

Benefits on Locker and Other Facilities

Citizens Bank has extended the celebration benefits beyond just digital screens. Recognizing the need for secure asset management, the bank is offering substantial discounts on locker facilities.

For customers seeking to protect jewelry, documents, or other valuables, the annual locker charge has been reduced for new subscriptions during the Utsav month. Additionally, a referral-based incentive program has been introduced, allowing existing customers to earn rewards by recommending the bank’s diversified services to their family and peers.

Remittance and International Transaction Offers

The campaign also addresses the needs of the thousands of Nepalis living abroad and their families at home. International remittance services under this campaign feature reduced processing fees and special exchange rate incentives.

This is particularly beneficial for individuals relying on foreign income, as it lowers the overall cost of sending money home. By making international transfers more affordable, the bank is supporting the formal inflow of foreign currency into the Nepali economy during the 2083 fiscal year.

Accelerating Digital Adoption in Nepal

One of the core objectives of the Digital Month Utsav is to accelerate the transition from traditional banking to a fully digital ecosystem. By offering tangible financial incentives, Citizens Bank is helping users overcome the hesitation often associated with new technology.

Digital banking provides real-time transaction tracking, 24/7 access to funds, and enhanced security through biometric and two-factor authentication. These features allow customers to manage their finances more efficiently without the need to visit physical branches for routine tasks.

A Limited-Time Anniversary Opportunity

The “Digital Month Utsav” is a time-sensitive campaign linked to the 19th anniversary of the bank. Customers are encouraged to take advantage of these offers before the Baisakh deadline to maximize their savings.

This initiative aligns with the long-term vision of Citizens Bank to remain a leader in innovation and digital transformation within the banking sector of Nepal. The bank continues to invest in its IT infrastructure to ensure that digital services remain seamless and accessible to people in both urban and rural areas.

Strengthening the Customer Experience

Through this campaign, Citizens Bank aims to enhance customer satisfaction by providing value-added services that go beyond basic banking. The combination of cashback, discounts, and improved digital features creates a more engaging and rewarding relationship between the bank and its patrons.

Such initiatives help build long-term loyalty and position Citizens Bank as a forward-thinking institution ready to meet the evolving needs of the 21st-century consumer.

Final Thoughts

The Citizens Bank Digital Month Utsav campaign for Baisakh 2083 is a strategic blend of celebration and technological advancement. By offering attractive incentives for digital adoption, the bank is setting a strong example for other financial institutions in Nepal.

Whether you are performing everyday transactions, sending money from abroad, or looking for a secure place to store your valuables, this anniversary campaign provides something for everyone. As digital banking continues to evolve, campaigns like this play a crucial role in shaping a more efficient and transparent financial future for Nepal. Customers are advised to check the official website or visit their nearest branch to view the full list of participating merchants and specific cashback percentages.

For More: Citizens Bank Digital Month